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Recent content by GBFNelson

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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Really sorry to hear that. I had the issues up front, but they truly appear to be fixed and I can tell you from personal experience Ford and GM have their own issues. Years ago I bought a GMC Acadia for my wife. I should have walked away from the dealer when they brought our test drive unit over...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I've put 1800 miles on since the repair with absolutely no issues. I'm pretty sure the ground wire was in the cabin, not the engine block or firewall. I think it's in the back seat area.
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I'm waiting to get into that with them. It's better to make sure everything is behind both of us.
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I hoping I've finally got some good news here. My truck went in for a 3rd time. All 3 were for some combination of red battery light warning and either auto start/stop warning or engine check light. Also, passenger side RamBox opened twice while I was driving, but the first time I had used the...
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    Hello, excited to become a Ram owner!

    Hope the other new owners or new to be owners don't have my situation. Owned my truck 45 days. 2 repairs completed over 38 days in shop. It didn't even make it home last night from the dealer following the 2nd repair before having the same issue. It's clearly a lemon and I'm going down that...
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    Slight Vibration

    How are you getting on with your claim? Have you decided whether to replace or get your money back? I have a totally different issue but am a first time RAM owner and pursuing lemon on a brand new truck and need to decide.
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Well, I finally got my truck back today with a new motor/generator and software upload. I asked the service dept to put some miles on it to make sure it was fixed. They said it checked out fine, and for 12 miles it was, but the issue reappeared before I even got home, and for the 2nd time the...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    My service department still couldn't get a firm ETA on my generator/motor replacement and said the best date they can provide is Jan 27. That would mean 47 days in the shop for 54 days of ownership. So I contacted FCA today and said I'm pursuing a lemon law claim and asked if she could help...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Thanks for the note. I'll make sure I ask about that.
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I'm really trying to decide whether to lemon it or not. I could do it before I even get it back because the first step is to demand they repair it, buy it back, or replace it. My current thinking is to wait another week and see if they get it fixed or have a good promise date to give it back. If...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Good luck to you. I am still waiting for an ETA on my replacement part. Unofficially I'm told sometime in the 2nd half of January, but that's not a promise. It's a best estimate. Hope I don't have to pursue lemon laws but I did speak with an attorney and this is an open and shut case as of early...
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    Dead In The Garage - Now 3rd Time

    By the numbers, you're right, but it doesn't feel that way when it's happening to you, especially if it's on more than one occasion. My 2021 5.7Hemi etorque Limited is in the shop for the 2nd time for what appears to be the same issue with wrong root cause on first fix. I bought it 3-1/2 weeks...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I'm sure you're aware of this, but the etorque 'system' includes the generator/motor and a 48V powerpack/battery. I have the 5.7L Hemi. There is also a standard 12V cranking battery for the initial cold engine start. I'm guessing this has to do with the 48V not having enough CCA. I'm not a...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Update on 2nd repair: the dealer now thinks the generator needs to be replaced. It's unclear whether this was the initial root cause or not; only time will tell. But it obviously could make sense that the PP failed in the first instance because it wasn't being recharged and that the dealer...
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