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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Really sorry to hear that. I had the issues up front, but they truly appear to be fixed and I can tell you from personal experience Ford and GM have their own issues. Years ago I bought a GMC Acadia for my wife. I should have walked away from the dealer when they brought our test drive unit over...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I've put 1800 miles on since the repair with absolutely no issues. I'm pretty sure the ground wire was in the cabin, not the engine block or firewall. I think it's in the back seat area.
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I'm waiting to get into that with them. It's better to make sure everything is behind both of us.
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I hoping I've finally got some good news here. My truck went in for a 3rd time. All 3 were for some combination of red battery light warning and either auto start/stop warning or engine check light. Also, passenger side RamBox opened twice while I was driving, but the first time I had used the...
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    Hello, excited to become a Ram owner!

    Hope the other new owners or new to be owners don't have my situation. Owned my truck 45 days. 2 repairs completed over 38 days in shop. It didn't even make it home last night from the dealer following the 2nd repair before having the same issue. It's clearly a lemon and I'm going down that...
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    Slight Vibration

    How are you getting on with your claim? Have you decided whether to replace or get your money back? I have a totally different issue but am a first time RAM owner and pursuing lemon on a brand new truck and need to decide.
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Well, I finally got my truck back today with a new motor/generator and software upload. I asked the service dept to put some miles on it to make sure it was fixed. They said it checked out fine, and for 12 miles it was, but the issue reappeared before I even got home, and for the 2nd time the...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    My service department still couldn't get a firm ETA on my generator/motor replacement and said the best date they can provide is Jan 27. That would mean 47 days in the shop for 54 days of ownership. So I contacted FCA today and said I'm pursuing a lemon law claim and asked if she could help...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Thanks for the note. I'll make sure I ask about that.
  10. G

    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I'm really trying to decide whether to lemon it or not. I could do it before I even get it back because the first step is to demand they repair it, buy it back, or replace it. My current thinking is to wait another week and see if they get it fixed or have a good promise date to give it back. If...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Good luck to you. I am still waiting for an ETA on my replacement part. Unofficially I'm told sometime in the 2nd half of January, but that's not a promise. It's a best estimate. Hope I don't have to pursue lemon laws but I did speak with an attorney and this is an open and shut case as of early...
  12. G

    Dead In The Garage - Now 3rd Time

    By the numbers, you're right, but it doesn't feel that way when it's happening to you, especially if it's on more than one occasion. My 2021 5.7Hemi etorque Limited is in the shop for the 2nd time for what appears to be the same issue with wrong root cause on first fix. I bought it 3-1/2 weeks...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    I'm sure you're aware of this, but the etorque 'system' includes the generator/motor and a 48V powerpack/battery. I have the 5.7L Hemi. There is also a standard 12V cranking battery for the initial cold engine start. I'm guessing this has to do with the 48V not having enough CCA. I'm not a...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Update on 2nd repair: the dealer now thinks the generator needs to be replaced. It's unclear whether this was the initial root cause or not; only time will tell. But it obviously could make sense that the PP failed in the first instance because it wasn't being recharged and that the dealer...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Hate to say it, but I wish I had my 5.0L F150 back right now given the experience I've had with my RAM. I'm sure once it's fixed I'll be very happy. Years ago we had a Jeep Grand Cherokee with the 5.7L Hemi. Ironically it had several issues when we first bought it and had to leave it at the...
  16. G

    e-Torque Battery Pack replacement

    I now question whether anything was wrong with my first battery. The dealer diagnosed the first issue as a 'bad battery' and replaced it, but I have the same problem again and can't believe my luck is so bad I would get two bad ones in a row.
  17. G

    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    From what I've read, it's a little more complicated than being just an alternator/generator. The etorque system does act as a generator/alternator to charge a 48V battery that powers most of the electrical systems and the engine cooling fan. It also keeps a 12V starting battery charged. The 12V...
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    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    The first event the battery charge warning light and check engine light came on and wouldn't turn off. This event it's the battery charge warning light and the service stop/start system warning light. In addition, on the trip to the dealer for this repair, a warning light came on twice that the...
  19. G

    2021 Limited w Etorque (3k miles) - Power Shutdown while on the highway

    Yes, the 'difficulty of repair' is waiting on a battery and waiting on Chrysler to approve the repair to begin with. There has been a shortage of the 48v since their inception. They're only in their 3rd year. And it's more than a pain if I don't have my truck. There are things I need and want to...
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