I had the same thing happen on my Laramie except on the passenger side. I took a metal coat hanger, cut it up and bent a 90 degree hook on the end. I then worked the hook into the hole where the string was attached (study the side you were able to open and fold down). I then pulled on the...
Welcome and congratulations on your new Ram Bighorn! Yes, the ride of the Ram is smooth and quiet. Most members on here think the Ram is a little too quiet. Hence, there are a number of threads about changing out the muffler or catback system.
Besides rotary dials, it is also used on vehicles with shift levers that are on the console. My Durango SRT has the cord under a little cover inside the back of the console. Jeep Grand Cherokee SRT, same thing.
Welcome to the forum. Since you're custom ordering your 2020 Ram Limited, it will probably be a while before it's made and you take delivery. That will give you plenty of time to peruse this forum and gather great information about your purchase. Enjoy! :)
Since I have the factory two-tone on my Laramie, I like the idea of having it painted. Either way would be fine. Search for my thread on two-tone paint to see close up views on how the factory painted mine.