Recent content by BlackSophie

Read the complete post. Ive had this problem since day one. December 17, 2018 is a year from purchase and free SXM activation. I have not had the use of the SXM/uconnect remote start for an entire year. If SXM expires I cannot test the system when the new update is installed. Ram did the right...

Update.... please read previous posts for more context. I bought my Ram 1500 (8.4 inch screen) in December of 2018. I have the same issues concerning remote functions via Uconnect app that most of you are describing. In July I spent a couple of hours at the dealer proving the circumstances that...

Ok. NOW I'm getting pissed..... You can read my previous posts for history. After a third time at the dealer to replace SGW module (Gateway black box) the issued still prevailed in the same pattern as most of you have described. So I called Sirius. In the 1 hour and 27 minutes I is spent...

The Devil is in the details...

Okay. The SGM module was installed by the dealer. This was supposedly the fix to the gateway module acting as a firewall to deny remote signals to the truck. I went home and waited about an hour. Much to my dismay, my first attempt to remote start the truck failed. So I called Sirius and...

Update to my previous post concerning the Gateway Module... The part had to be ordered. So far no word from the dealer. I’ve been out of town for the last week and unable to coordinate. On Monday I will call and inquire. Thanks for all the posts. Given all the symptoms and conditions observed...

I will also give this a try. The rationale makes sense. I'll let you know what happens.

That is a great schematic. May I ask what is the source. There are some other things I would like to look up.

Follow up to my previous post. I was previously directed by Sirius to take the truck back to the dealer for a STARR case (I don't know what that stands for). I just returned from that service appointment. After 2.5 hours of waiting, the service rep reported that it's likely that the GATEWAY...

I have had the same problem with Uconnect remote start since I purchased my Ram 1500 in mid December of 2018. Sirius told me it was a dealer problem and the dealer told me it was a Sirius problem. Very frustrating since this is the time of year when I could have used the remote start function...