Recent content by 22Rebel_USCG

Thank you Sir, sending PM now.

The ram care advocate from the 1800 number said the Area manager says it’s not covered because of outside influences. And that there’s nothing they can do because that decision is final.

Thanks man

Nothing yet, I sent them a PM a few days ago.

Yeah, I’m sending legal an email tomorrow morning. The big office is here in Boston for the North East so hopefully that speeds things along.

Ram 1800 number suggested I go to another dealer, however all the ones I called here either said “that dealer is married to that truck, it’s two months old” or said they are booked 4-6 months out.

I’m having a really hard time getting an actual reason why it’s not covered.

That haven’t as I understand it.

I was kinda thinking this too, because I’m sure if they fix it then it would be fine… I think this was a fluke and probably a flaw with the casting.

Stupid question probably… but do I just Google lemon law lawyer for Mass?

I have not had a chance to chat with them yet about it. I think that’s what I might Moers to do too at this point.

Update time… Well I just got off the phone with the warranty people at Ram Care. I was told by them that the region manager is sticking with their decision to not fix the truck. They explained that the person had talks with the dealership and that they along with the dealer are recommending...

They did not want to do it as a warranty, there was zero other damage other than the pictures.

So far the manufacturer said they are taking care of it now… so things are looking up.