I bought a 2024 dodge ram 2500 limited diesel and had vibration, dealer said they needed to rebuild rear axle on truck then the ucconnect was locking up so I got frustrated and traded it for a brand new 2025 Ram 2500 Rebel diesel and not I have the same messages. I called customer care to get a loaner truck and was on phone with someone from a foreign country and went in circles with them about not being able to leave my brand new truck and be in a rental car for days. Ram customer care put me on hold and disconnected the call. I have been a Ram customer for over 35yrs and the customer service is horrible along with the Ram product in my opinion and experience in the last 6mo. I have spent over 190k on two trucks and to be treated they do not need our business is sad!!! I guess I might have to think of changing brands after being loyal for over 35yrs to the brand. I hope you have better luck and experience. By the way the SOS and customer care call feature on truck does not work either.
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2024 2025 Dodge Ram Quality and Customer Service
- Thread starter rangerrob
- Start date
vincentw56
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You might have better luck in the Homepage - HD Rams forum. This is the 5th Gen 1500 Rams site.
msnyder1112
Well-Known Member
Sounds like you have bad luck lol
