Officially a member of the unresponsive screen club. 
.2019 Ram 1500 Laramie, build date 05/18. Owned the truck since fall of 2023. I must love Dodge as this is my third Ram truck. First issue with screen started last year but resolved itself within a couple of days and a few battery resets. This winter, problem has become more prevalent. Currently am stuck with being unable to turn off the seat warmers and heated steering wheel as they come on automatically in cold weather, as well as not able to access anything else on the screen. Thank God the engineers at least have the foresight to put climate control buttons separately otherwise it would be a complete disaster.. Screen flickers on and off without apparent rebooting but screen is unresponsive. Battery disconnect and fuse removal don't fix the issue. Nothing plugged into USB ports.
First question, how am I able to tell if my system is Uconnect 4 or 5? Was able to get into the dealer settings screen before it locked up and pictures are attached. Second, how do you perform a soft reset? Holding the tuner and power buttons does not seem to do anything as when releasing them, the radio just powers off. Tried the phone and voice command button press with door open and close afterwards with the same result. Lastly does anyone know what the current version is for the
software, going to the Uconnect site says my software is up to date but I don't know if that is accurate. I'm unsure if this one is able to get OTA updates or if it's on the stick. Thanks in advance.
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.2019 Ram 1500 Laramie, build date 05/18. Owned the truck since fall of 2023. I must love Dodge as this is my third Ram truck. First issue with screen started last year but resolved itself within a couple of days and a few battery resets. This winter, problem has become more prevalent. Currently am stuck with being unable to turn off the seat warmers and heated steering wheel as they come on automatically in cold weather, as well as not able to access anything else on the screen. Thank God the engineers at least have the foresight to put climate control buttons separately otherwise it would be a complete disaster.. Screen flickers on and off without apparent rebooting but screen is unresponsive. Battery disconnect and fuse removal don't fix the issue. Nothing plugged into USB ports.First question, how am I able to tell if my system is Uconnect 4 or 5? Was able to get into the dealer settings screen before it locked up and pictures are attached. Second, how do you perform a soft reset? Holding the tuner and power buttons does not seem to do anything as when releasing them, the radio just powers off. Tried the phone and voice command button press with door open and close afterwards with the same result. Lastly does anyone know what the current version is for the
software, going to the Uconnect site says my software is up to date but I don't know if that is accurate. I'm unsure if this one is able to get OTA updates or if it's on the stick. Thanks in advance.
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