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Uconnect No Audio

joelacary

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Jun 26, 2023
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I have a 2019 Big Horn with uconnect 8.4 .

2 days ago I lost all sound. I've tried pulling battery terminals, pulling fuses, pulling amp connections, etc. It does not need an update .

Soft resets don't work. I can't get a hard reset to happen.

I have an appointment at dealership but it's not for a couple weeks.

Just wondering if there's anything else to try. I've watched every video out there.

Thank you
 
can you call and have them flash your radio? I had my 2020 on a road trip and could not get the volume to turn down or even get the radio off even after many stops and starts thinking it would reset. I finally thought to call from inside the truck...in my Chevy it used to be called OnStar...talking to the lady I asked for help. Said she couldn't do anything but miraculously after 10 hours of torture the radio was functioning again after getting back in from a rest stop. I know she did something as the radio rebooted when I got in.
 
They would only walk me through a soft reset which didn't work. Basically useless and told me to go to dealer.
 

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