Just bought a 2020 Ram 1500 with 12” screen. I have the following issues that I am hoping someone can help:
picked truck up four days ago - and the Sirius radio was available. I didn’t listen or set it up, but I do remember seeing it default to the preview channel. got home and software update promp came up and I downloaded. Next day go to drive and Sirius is gone. Grayed out option, no preview, nothing. I figured it would reappear after I subscribed to trial period. Nope, still not an option. The Sirius Travel App is also showing unavailable and now I’m getting a “SiruisXM is unavailable” message when I start the truck. I’ve sent many refresh signals, but since I can’t even select Sirius, I cannot tell if the refresh did anything.
second problem - the truck will not remember my app order when I drag and drop to the menu bar at bottom of screen. The apps will stay there as long as I’m driving, but they go default when truck is restarted.
third issue - FM radio presets. I’ve set these at least twenty times and they will not stay. Not only will they not be remembered by uconnect, but the truck always, no matter what, tunes to 96.1 when I turn the truck on.
Now, other items that I set up are being retained (suspension, map preferences, seat settings, etc.).
i have tried all of the tricks I could find on the forum, but none have worked. Resetting everything and then pushing S and then 1. I’ve done the “push S, then 1 then click lock on Fob”. I have tried in Run w/o engine on, Acc mode and heck, I have even tried while engine running. lastly, I shut everything off and opened, closed, doors, waited two minutes, etc.
any help would be greatly appreciated. Not only will it help me, but now you’ve got me in the forum (new user), and ill be happy to help others with what I learn.
thanks!
picked truck up four days ago - and the Sirius radio was available. I didn’t listen or set it up, but I do remember seeing it default to the preview channel. got home and software update promp came up and I downloaded. Next day go to drive and Sirius is gone. Grayed out option, no preview, nothing. I figured it would reappear after I subscribed to trial period. Nope, still not an option. The Sirius Travel App is also showing unavailable and now I’m getting a “SiruisXM is unavailable” message when I start the truck. I’ve sent many refresh signals, but since I can’t even select Sirius, I cannot tell if the refresh did anything.
second problem - the truck will not remember my app order when I drag and drop to the menu bar at bottom of screen. The apps will stay there as long as I’m driving, but they go default when truck is restarted.
third issue - FM radio presets. I’ve set these at least twenty times and they will not stay. Not only will they not be remembered by uconnect, but the truck always, no matter what, tunes to 96.1 when I turn the truck on.
Now, other items that I set up are being retained (suspension, map preferences, seat settings, etc.).
i have tried all of the tricks I could find on the forum, but none have worked. Resetting everything and then pushing S and then 1. I’ve done the “push S, then 1 then click lock on Fob”. I have tried in Run w/o engine on, Acc mode and heck, I have even tried while engine running. lastly, I shut everything off and opened, closed, doors, waited two minutes, etc.
any help would be greatly appreciated. Not only will it help me, but now you’ve got me in the forum (new user), and ill be happy to help others with what I learn.
thanks!
