I bought a set of 35/12.50/20 Haida RT tires for my 2wd 2019 Ram 1500. Two tires were defective due to run out on the tread pattern. It has a wabble on the 2 rear tires. Walmart voided their warranty due to me taking them to a different tire shop to mount them. Any advice on fixing the problem? Less tire pressure maybe?
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Run out on tread of new tire. Ideas on fixing the problem?
- Thread starter Mopar_23
- Start date
I'm not sure Walmart can void a tire warranty because you had the tires mounted by another shop. Have you read Walmart's and/or the manufacturer's tire warranty? Do you have the warranty document? Can you post it? This is very interesting. The tire warranty should be from the manufacturer, not Walmart, and as far as I know, it is not tied to installation. The warranty for installation is different. Did Walmart claim defective installation caused run out on the tires? It sounds like improper tire pressure or alignment may have caused the issue, but how many miles do you have on them?
The tires are brand new. Tire kingdom mounted and balanced my tires. That’s when they told me tires were defective. That they had a runout. Walmart wouldn’t bother looking at them due to me taking them to another tire shop. I only took them to tire kingdom because they mounted them the same day I took tires. I had to wait for a week with Walmart. I ordered the wheels on Walmart app. On line.
That sounds like a manufacturer defect and should be covered by the manufacturer's warranty. Like Scram1500 said, go higher up at Walmart. Additionally, I would suggest contacting the tire manufacturer directly for warranty replacement.
