I just called RAM 1-800-334-9200, I couldn't have been nicer and the guy was rude. Said they don't cover consequential damage. I also told him about the leaking headers and I explained that there wasn't appointments within the warranty time period and he was argumentative with me, saying it was my fault. I said "I was sold a warranty, and RAM didn't have the capacity to fulfill the warranty because every appointment was 3+ months out. Then I was sold a warranty that I can't use" and he kept telling me that I can't expect them to put me in front of everyone else. I said "I don't, but RAM is selling a product (warranty) that they can't fulfill". I told him "We're both speaking english but for some reason you're not understanding. If you came to my mcdonalds and I said 'It would be 1 week for your burger' would you eat the burger?'" he says "Well what if every mcdonalds has a line around the block?" and I replied "I'd go to burger king!" Went back and forth for a while. Asked for a manager. No manager. Asked his name. Only eli. Asked for his extension. No extension. He never hangs up the phone because there's a survey. We didn't speak for 10 minutes then it hung up and the survey came. I put 1, 1, 1, dissatisfied. RAM is an absolute nightmare with their after sales care. I would never buy another Chrysler product after this. $50,000 truck, 36k miles, filled with mold because of a leaking rear window. No parts to fix it. No service availability. No lemon law because I'm not the original owner. New cars shouldn't leak. Exhaust manifolds shouldn't be cracking. Gas tank not venting properly (fix is to replace the gas tank). My options are running low, do I go to Ford and trade in???
