Phantom Radio

[HemiCane]

Little weird issue I'm experiencing, on certain right hand turns my screen is switching to the back up view. It does not happen all the time, however I have noticed that the more pronounced the right turn its when it happens. Has anyone else experienced this. ?

 

[Sam_The_RAM_Man]

Little weird issue I'm experiencing, on certain right hand turns my screen is switching to the back up view. It does not happen all the time, however I have noticed that the more pronounced the right turn its when it happens. Has anyone else experienced this. ?

There have been numerous issues with the 12 inch screen since it came out. If you give me the last 8 of your VIN, I can see if there is a Rapid Repair Transmittal or Technical Service Bulletin on your truck.

 

[HemiCane]

There have been numerous issues with the 12 inch screen since it came out. If you give me the last 8 of your VIN, I can see if there is a Rapid Repair Transmittal or Technical Service Bulletin on your truck.

Hi Sam, here you go LN296715

 

[Sam_The_RAM_Man]

Hi Sam, here you go LN296715

It shows the only recall on that truck since it was built, was recall W33. It was on the Radio Software and completed on July 16th, 2020. There are no Rapid Repair Transmittal or Technical Service Bulletins on your RAM.

I suggest that you let you dealership know so they can contact Chrysler. In cases like this, the Chrysler engineers will have to be involved in creating a solution and it is above the dealership level. Their Service Department will not be able to control/say what it is or what can be done. It must come from Chrysler.

 

[HemiCane]

It shows the only recall on that truck since it was built, was recall W33. It was on the Radio Software and completed on July 16th, 2020. There are no Rapid Repair Transmittal or Technical Service Bulletins on your RAM.

I suggest that you let you dealership know so they can contact Chrysler. In cases like this, the Chrysler engineers will have to be involved in creating a solution and it is above the dealership level. Their Service Department will not be able to control/say what it is or what can be done. It must come from Chrysler.

Thank you Sam, yea I kind of figured the dealer was going to be at a loss. I will bring it up on my next oil change visit.