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Panoramic sunshade doesn't retract when opening sunroof

My6thram

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2019 Laramie with panoramic sunroof. Went to open the sunshade with the overhead console button and it opens but doesn't retract in back. The sunshade just sags down the longer I hold the button. Is there a spring tensioner or motor that takes up the slack as the sunshade retracts?
 
Hi I have this same issue going on in my 2019 ram bighorn. Did you ever find a fix?
 

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