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I just got my first Star case

wegasque

Ram Guru
Joined
Jan 5, 2022
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Goodyear, AZ
I've posted about the ongoing repair to my wife's Pacifica before, mainly about MaxCare warranty's slow response to the dealer. After gettoing ChryslerCares involved to expedite the part, the dealership finally got in the second RF hub that was previously backordered. This is the second hub because after the tec installed the first hub, there was still an electrical draw present, so he ordered another thinking the first replacentn RF hub was defective. Now that the second hub is installed, the electrical draw is still there. The tech pulled the fuse and the draw went away. Tech has no idea what could be causing it, so he escalated it to a Star case. My wife has been without her vehicle for just over 2 months now. The saga continues. Fun times.
 

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