I have a question

[jay3113ram]

I have 2021 ram 1500 dt just added a electric trailer controller module and toggle switch and had the dealer activated I can add the gain on it but when I squeeze the toggle switch it dot do anything what can be wrong I ordered a new switch and same thing nothing on the dash any help will be appreciated

 

[W Six]

Is that with the trailer hooked up and towing, actually moving?

 

[jay3113ram]

Nothing was hooked up or moving I was checking it and I put the gain to where I wanted it at and I squeezed the toggle switch and don't see it moving up I also have a 2021 durango tow and go and checked it with no hook ups and I squeeze the toggle switch and it moves up on the screen

 

[W Six]

Hmm...not sure about that.

 

[jay3113ram]

If you have a chance squeeze the toggle on the trailer brake and you can see it go up on the dash I do it and nothing but I can push the gain up to 10 and lower it back down but no squeeze response