Hoping I am not screwed...

[ocwill1]

Got my windshield re-tinted Saturday. Same shop that did it the first time, they used soak rope and towels. However, when I got in afterwards, no steps, blind spot, radio, front windows, air suspension, power locks.. At the moment, I still do not have power steps, front windows will not go down, blind spot inoperable, radio still not working. I am hoping because things are coming back that the BCM is not fried, but who knows. Tint shop said to bring it in Monday if it is not back to normal and we can talk.. I have a damprid pack hanging, plus a kobalt battery fan pointing at the firewall.. I also disconnected the negative battery for 30ish minutes hoping. Anyone else have this problem and did it work out in your favor???? Hoping I do not have to deal with a new BCM and dealer and tint shop..

 

[Biga]

After I got my windshield tinted, I went to start the truck and the screen was blank and would not load and was doing some other weird things. I had to turn the truck off and on like 4 times and it finally came up and never had an issue since. I wasn't sure if it got some water or maybe they unplugged the thing and it took a while to come back. Hopefully you will not have an issue.

 

[ocwill1]

After I got my windshield tinted, I went to start the truck and the screen was blank and would not load and was doing some other weird things. I had to turn the truck off and on like 4 times and it finally came up and never had an issue since. I wasn't sure if it got some water or maybe they unplugged the thing and it took a while to come back. Hopefully you will not have an issue.

me too, but I have been in and out of it driving several times.. It is so cold here, 18 degrees as I type, that I am hoping that does not hold it up any.

 

[BowDown]

Your BCM definitely got wet, since things are coming back hopefully it's nit cooked and will start working normally once dry. If not, they'll need go buy you a new BCM. If you have an electric space heater, might be a good idea to put it inside the cab too.

I've had it done 3 times on 2 different trucks and made sure both shops knew about protecting the BCM/base of the windshield.

 

[Vika]

Me too

 

[ocwill1]

space heater in place right now. also went back to tint shop and they have taken my vin number and issues and contacting a dealer.. they will make it right if it does not sort itself out. they also offered to leave truck overnight in their heated space..

 

[HSKR R/T]

Your BCM definitely got wet, since things are coming back hopefully it's nit cooked and will start working normally once dry. If not, they'll need go buy you a new BCM. If you have an electric space heater, might be a good idea to put it inside the cab too.

I've had it done 3 times on 2 different trucks and made sure both shops knew about protecting the BCM/base of the windshield.

The shop does not have to buy him anything. He understood the risk involved with getting windshield tinted. It's his responsibility to replace if it is bad.

 

[Quint]

The shop does not have to buy him anything. He understood the risk involved with getting windshield tinted. It's his responsibility to replace if it is bad.

Maybe he's more knowledgeable than most, but if I went to get my windshield tinted I would not have understood that any of my electronics had a chance of getting fried. If they told me that was a risk, then that is a different story.

I guess it's like hiring painters. You might expect the risk of getting some paint drops spilled on your floors, but one would also expect that the painters would cover the floors before painting.

 

[HSKR R/T]

Maybe he's more knowledgeable than most, but if I went to get my windshield tinted I would not have understood that any of my electronics had a chance of getting fried. If they told me that was a risk, then that is a different story.

I guess it's like hiring painters. You might expect the risk of getting some paint drops spilled on your floors, but one would also expect that the painters would cover the floors before painting.

Not even close to the same comparison. Wpoing up paint off your floor is not even close to expecting a shop to replace an expensive module that has to be reprogrammed by the dealer. and based on his post, he knew the risk.

 

[BowDown]

The shop does not have to buy him anything. He understood the risk involved with getting windshield tinted. It's his responsibility to replace if it is bad.

I do not expect a shop to cause damage to my truck when I have them perform any type of service regardless of what I know. If you take your truck to Ram and they strip/break a tierod while doing an alignment, you expect to pay for that?

 

[BowDown]

Not even close to the same comparison. Wpoing up paint off your floor is not even close to expecting a shop to replace an expensive module that has to be reprogrammed by the dealer. and based on his post, he knew the risk.

If the shop cant competently do the job without damaging the vehicle (or consequently, accepting responsibility when they damage something) then they shouldnt be doing that type of work. Expected the customer to be responsible for your mistake is wild

 

[HSKR R/T]

If the shop cant competently do the job without damaging the vehicle (or consequently, accepting responsibility when they damage something) then they should be doing that type of work. Expected the customer to be responsible for your mistake is wild

It's not their "mistake". He said the shop used soak ropes and towels, so they took measures to minimize the risk, but there is always a risk that the OP understood could happen.

Just like when getting chips in windshield repaired. Shops will tell you there is a chance the chip could spread while trying to attempt the repair and they sure as hell aren't going to replace your entire windshield if it happens. I mean, they will replace it, but it won't be the shop eating the cost

 

[BowDown]

It's not their "mistake". He said the shop used soak ropes and towels, so they took measures to minimize the risk, but there is always a risk that the OP understood could happen.

Just like when getting chips in windshield repaired. Shops will tell you there is a chance the chip could spread while trying to attempt the repair and they sure as hell aren't going to replace your entire windshield if it happens. I mean, they will replace it, but it won't be the shop eating the cost

We're not gonna agree on this

 

[HSKR R/T]

We're not gonna agree on this

I would never expect, or even ask for a shop to replace a part I knew could get damaged when doing something I asked them to do. Morals count.

 

[mikeru82]

It's not their "mistake". He said the shop used soak ropes and towels, so they took measures to minimize the risk, but there is always a risk that the OP understood could happen.

Just like when getting chips in windshield repaired. Shops will tell you there is a chance the chip could spread while trying to attempt the repair and they sure as hell aren't going to replace your entire windshield if it happens. I mean, they will replace it, but it won't be the shop eating the cost

Sounds like you're essentially talking about implied assumption of risk. Which is a legal defense if it can be proven that the person trying to get compensation knew before hand and accepted the risk that something could go wrong. Such as when someone signs a consent form before surgery. You have no way of knowing at this point whether the OP was informed that something bad could happen if he had his windshield tinted, AND signed a release form acknowledging and accepting that risk. Without that the shop is absolutely responsible for making him whole for this.

 

[BowDown]

I would never expect, or even ask for a shop to replace a part I knew could get damaged when doing something I asked them to do. Morals count.

This isn't morals, this is competency. Discount tire breaks tire beads and damages wheels daily, yet I'm sure you still use them (or any another tire shop); what are your expectations if they damage your tire or wheels, you saying "no worries mon, I got it" (in a Jamaican voice)?

 

[HSKR R/T]

This isn't morals, this is competency. Discount tire breaks tire beads and damages wheels daily, yet I'm sure you still use them (or any another tire shop); what are your expectations if they damage your tire or wheels, you saying "no worries mon, I got it" (in a Jamaican voice)?

Completely different circumstances.

 

[HSKR R/T]

Sounds like you're essentially talking about implied assumption of risk. Which is a legal defense if it can be proven that the person trying to get compensation knew before hand and accepted the risk that something could go wrong. Such as when someone signs a consent form before surgery. You have no way of knowing at this point whether the OP was informed that something bad could happen if he had his windshield tinted, AND signed a release form acknowledging and accepting that risk. Without that the shop is absolutely responsible for making him whole for this.

Based on OPs own comments he understood there was a risk. There does not need to be a written waiver of liability.