eTorque charging output

[AngryAce]

Anyone know what the expected charging output for the eTorque motor is? Mine sits at 12.8 to 12.9 most of the time. I am used to alternators putting out 14.4ish volts. I been having charging system failures that the code reader techs at the dealership can't figure out. Thanks for any insight.

 

[TheWaterman83]

Anyone know what the expected charging output for the eTorque motor is? Mine sits at 12.8 to 12.9 most of the time. I am used to alternators putting out 14.4ish volts. I been having charging system failures that the code reader techs at the dealership can't figure out. Thanks for any insight.

Sounds like it's the culprit. You should see around 14v while driving. I'll get in the range of like 13.8 - 14.5v when I take time to look. They are known to have issues. More than likely it's the eTorque along with a bad battery.

 

[BowDown]

Sounds like it's the culprit. You should see around 14v while driving. I'll get in the range of like 13.8 - 14.5v when I take time to look. They are known to have issues. More than likely it's the eTorque along with a bad battery.

No they are not, there's been a small number of problems vs the hundreds of thousands on the road.
Mine is at 14.x+ at idle and maintains that voltage for 5-10 minutes after start up then it drops to ~13.6-14 voltage

 

[TheWaterman83]

No they are not, there's been a small number of problems vs the hundreds of thousands on the road.
Mine is at 14.x+ at idle and maintains that voltage for 5-10 minutes after start up then it drops to ~13.6-14 voltage

I don't want to get into an argument but a simple search on this forum reveals, pretty quick, it's a common issue.

 

[BowDown]

I don't want to get into an argument but a simple search on this forum reveals, pretty quick, it's a common issue.

This forum is what you're using as a evidence of a problem?
There's over 100,000* etorque equipped vehicles on the road and maybe 20 complaints here and many of those reposts.

FCA Leads Mild-Hybrid Sales With eTorque Offerings:

As the automotive industry continues to push towards electric powertrains, Fiat Chrysler Automobiles (FCA) has shown that it will also continue to expand its mild-hybrid options. With options like the eTorque system options behind select Jeep® and Ram vehicles, the sales of those units have...

moparinsiders.com

*105K+ that number is from 2020. It would be reasonable to assume that the 105k number has more than doubled by now. Not arguing either, just stating fact. I'm also not sdaying this because my truck has etorque; etorque wasn't a factor in my decision when looking for my truck. I honestly didn't want it but now I'm glad I have it

 

[TheWaterman83]

This forum is what you're using as a evidence of a problem?
There's over 100,000* etorque equipped vehicles on the road and maybe 20 complaints here and many of those reposts.

FCA Leads Mild-Hybrid Sales With eTorque Offerings:

As the automotive industry continues to push towards electric powertrains, Fiat Chrysler Automobiles (FCA) has shown that it will also continue to expand its mild-hybrid options. With options like the eTorque system options behind select Jeep® and Ram vehicles, the sales of those units have...

moparinsiders.com

*105K+ that number is from 2020. It would be reasonable to assume that the 105k number has more than doubled by now. Not arguing either, just stating fact. I'm also not sdaying this because my truck has etorque; etorque wasn't a factor in my decision when looking for my truck. I honestly didn't want it but now I'm glad I have it

Kinda funny you're getting into this.

12 pages of eTorque problems.

Funny, you're in this thread too, seemingly telling people to "stop bitching because it's under warranty." Were you one of the original etorque engineers? lol

ETorque Issue

Purchased my 2019 Ram 1500 Laramie on 9-11-19. I wanted a silver laramie with Sport Appearance Package, Level 1 Entertainment Package, and a moon roof. In order to get this configuration without waiting several months I had to get the etorque engine. Well I should have waited....and not got...

5thgenrams.com

 

[mikeru82]

Sounds like it's the culprit. You should see around 14v while driving. I'll get in the range of like 13.8 - 14.5v when I take time to look. They are known to have issues. More than likely it's the eTorque along with a bad battery.

That's a factually true statement. It's not a common problem, but there have been failures of the 48V module. My daughter had hers replaced after just one month after buying her Rebel new in 2018. I agree with you that it's likely the OP has an issue with his 48v module.

FWIW...it doesn't matter how many pages about any one problem a thread contains. The people having those issues usually post multiple times to them. What matters is the percentage of owners who have had issues with a particular system, like etorque. And that percentage is very small regarding the etorque system. It's still early in its life-cycle though, and there's bound to be an increase in that number over the years.

 

[TheWaterman83]

That's a factually true statement. It's not a common problem, but there have been failures of the 48V module. My daughter had hers replaced after just one month after buying her Rebel new in 2018. I agree with you that it's likely the OP has an issue with his 48v module.

FWIW...it doesn't matter how many pages about any one problem a thread contains. The people having those issues usually post multiple times to them. What matters is the percentage of owners who have had issues with a particular system, like etorque. And that percentage is very small regarding the etorque system. It's still early in its life-cycle though, and there's bound to be an increase in that number over the years.

I think that's fair. It's something to be aware of though. I personally did NOT want the eTorque. However, I had no choice. Truck was a demo, they made a deal that really could not be refused. If given the choice I would have taken the non-eTorque 5.7 in a heartbeat. But I also have been dealing with mechanical tasks all my life. It really is another failure point with really, not much upside. Maybe 1mpg better? Maybe a little better towing and off the line torque? Don't get me wrong, they may be on to something. Where they go from here, who knows? Its funny because when I drove away with the truck, I had a very overriding feeling the eTorque was just something more to fail and it did. My experience was painless. Slow cranking to start, brought to the dealer, part came in a month and it was fixed. Let's put it this way though: When I called to make the appointment and spoke to the service rep, he goes "Yep it's your eTorque and battery." So it's not exactly like they don't see this.

What's also fair is informing people who may be buying a used 19-20' out of warranty, that they should be aware it's something that could be about $1500 to replace. How that's not fair to disclose to someone is beyond me.

 

[BowDown]

Kinda funny you're getting into this.

12 pages of eTorque problems.

Funny, you're in this thread too, seemingly telling people to "stop bitching because it's under warranty." Were you one of the original etorque engineers? lol

ETorque Issue

Purchased my 2019 Ram 1500 Laramie on 9-11-19. I wanted a silver laramie with Sport Appearance Package, Level 1 Entertainment Package, and a moon roof. In order to get this configuration without waiting several months I had to get the etorque engine. Well I should have waited....and not got...

5thgenrams.com

Actually yes, I am the engineer that designed the etorque system, I'm also a well known pornstar, Richard "Big D" Dastardly.
My issue with the complaints is that some people act as though the system is full of flaws and problematic when in reality theres relatively few problems with the system

 

[djevox]

 

[arod412]

My face...

2022 Ram Big Horn Back Country
2016 Dodge Charger scat pack
2021 Jeep Wrangler Unlimited Sahara

 

[AngryAce]

Well, there is something wrong with my eTorque system. I was loading a small heavy safe under the seat and when I shoved it back to get it in there, it sheared the factory ground point for the 48v battery pack right off the floor of the cab. The truck was off when it happened, and I had to relocate the ground point. I am mechanically and electrically inclined, so I am able to do some things myself. I checked the new ground point and was seemingly good. I reconnected the 12v battery and restarted the truck, everything seemed fine, and the auto stop/start functioned correctly for about a week and a half.

I was driving to work and the whole truck lit up light a xmas tree. chk engine light, charging system failure, low battery voltage, auto stop/start disabled, needs to be serviced. I checked the ground at it seemed fine. I took it to the dealer, and they checked the ground, cleared the codes and sent me on my way. Was fine for about a week but I started getting auto stop/start failures every 2 or 3 days that clear with an engine restart until yesterday. Now, it happens within 10 mins of the truck being started.

I was asking the expected charging system voltage for the eTorque motor because it has always been in the 12.7 to 12.9v range with an occasional bump to the low 13s since I have bought the truck. I thought that was low but this is my first eTorque so I didn't know if that was normal for those systems and, I didn't have issues with anything until after breaking the ground point. I have noticed the voltage shoots up to over 15v right before the fault happens so I am wondering if there is a voltage regulator that might have been out of spec, and it is just a coincidence that I am having issues or something else got damaged even though the truck was off when it happened.

I know they are gonna try hard to pin anything they find on the ground point, and it will most likely come out of my pocket, but I just want it fixed so I am not worried about being stranded in the middle of know where. I just don't have confidence in Techs at dealerships.....

/end wall of text

 

[BowDown]

What Voltage Should Etorque Be at?

I have a 2019 etorque i just replaced the battery got stranded twice thats enough.... Im wondering what is the voltage parameters should it be at when driving when everything is on vs normal driving with no lights or ac? im also curious at what voltage during driving is considered to low and...

5thgenrams.com

 

[bigdodge]

Well, there is something wrong with my eTorque system. I was loading a small heavy safe under the seat and when I shoved it back to get it in there, it sheared the factory ground point for the 48v battery pack right off the floor of the cab. The truck was off when it happened, and I had to relocate the ground point. I am mechanically and electrically inclined, so I am able to do some things myself. I checked the new ground point and was seemingly good. I reconnected the 12v battery and restarted the truck, everything seemed fine, and the auto stop/start functioned correctly for about a week and a half.

I was driving to work and the whole truck lit up light a xmas tree. chk engine light, charging system failure, low battery voltage, auto stop/start disabled, needs to be serviced. I checked the ground at it seemed fine. I took it to the dealer, and they checked the ground, cleared the codes and sent me on my way. Was fine for about a week but I started getting auto stop/start failures every 2 or 3 days that clear with an engine restart until yesterday. Now, it happens within 10 mins of the truck being started.

I was asking the expected charging system voltage for the eTorque motor because it has always been in the 12.7 to 12.9v range with an occasional bump to the low 13s since I have bought the truck. I thought that was low but this is my first eTorque so I didn't know if that was normal for those systems and, I didn't have issues with anything until after breaking the ground point. I have noticed the voltage shoots up to over 15v right before the fault happens so I am wondering if there is a voltage regulator that might have been out of spec, and it is just a coincidence that I am having issues or something else got damaged even though the truck was off when it happened.

I know they are gonna try hard to pin anything they find on the ground point, and it will most likely come out of my pocket, but I just want it fixed so I am not worried about being stranded in the middle of know where. I just don't have confidence in Techs at dealerships.....

/end wall of text

don't tell them something happened to the ground
the less they get from you the better

it is not working correctly with a 12.7 to 12.9 range!

 

[BowDown]

don't tell them something happened to the ground
the less they get from you the better

it is not working correctly with a 12.7 to 12.9 range!

I disagree. I am a network engineer/administrator and the one thing I hate is people lying or not telling me what they did prior to a problem or failure. It not only saves me time in where to look for the potential problem but there may be a known issue with their actions that had I known they did, I could address the issue with the correct fix rather than band aide some workaround to make it semi functional again.

Say in this case, breaking the ground connection caused a power surge and damaged something in the the powerpack control module. Not informing me of your actions may cause me to never look there, never solving the issue. Who suffers? You, the owner. Telling me what you did will make me look in at that part for the failure and there maybe some known TSB or simply something known amongst technicians that can be implemented to fix the issue caused by this.

Another real world example, I have a friend with a heavily modded car. He changed the oil but forgot to account for the increased oil capacity of the aftermarket oil cooler and cooler lines. While doing some 4th gear dyno pulls, he starved the mains by sucking the pan dry after not putting in enough oil. Now, he could lie or say nothing and cause the shop to spend unneeded time looking at and redesigning the oiling system (which he'd have to pay for) or he could simply say he messed up, re-fresh the engine and move on.

 

[mikeru82]

I disagree. I am a network engineer/administrator and the one thing I hate is people lying or not telling me what they did prior to a problem or failure. It not only saves me time in where to look for the potential problem but there may be a known issue with their actions that had I known they did, I could address the issue with the correct fix rather than band aide some workaround to make it semi functional again.

Say in this case, breaking the ground connection caused a power surge and damaged something in the the powerpack control module. Not informing me of your actions may cause me to never look there, never solving the issue. Who suffers? You, the owner. Telling me what you did will make me look in at that part for the failure and there maybe some known TSB or simply something known amongst technicians that can be implemented to fix the issue caused by this.

Another real world example, I have a friend with a heavily modded car. He changed the oil but forgot to account for the increased oil capacity of the aftermarket oil cooler and cooler lines. While doing some 4th gear dyno pulls, he starved the mains by sucking the pan dry after not putting in enough oil. Now, he could lie or say nothing and cause the shop to spend unneeded time looking at and redesigning the oiling system (which he'd have to pay for) or he could simply say he messed up, re-fresh the engine and move on.

Agreed. Not to mention the fact that the tech who works on it will probably be able to tell the ground was messed with. It's likely they'll just replace the 48v module. Dealership techs don't usually have the training or time for component level troubleshooting.

 

[bigdodge]

I disagree. I am a network engineer/administrator and the one thing I hate is people lying or not telling me what they did prior to a problem or failure. It not only saves me time in where to look for the potential problem but there may be a known issue with their actions that had I known they did, I could address the issue with the correct fix rather than band aide some workaround to make it semi functional again.

Say in this case, breaking the ground connection caused a power surge and damaged something in the the powerpack control module. Not informing me of your actions may cause me to never look there, never solving the issue. Who suffers? You, the owner. Telling me what you did will make me look in at that part for the failure and there maybe some known TSB or simply something known amongst technicians that can be implemented to fix the issue caused by this.

Another real world example, I have a friend with a heavily modded car. He changed the oil but forgot to account for the increased oil capacity of the aftermarket oil cooler and cooler lines. While doing some 4th gear dyno pulls, he starved the mains by sucking the pan dry after not putting in enough oil. Now, he could lie or say nothing and cause the shop to spend unneeded time looking at and redesigning the oiling system (which he'd have to pay for) or he could simply say he messed up, re-fresh the engine and move on.

while you are correct in most situations if the ops says what happen they will be opening their wallet
the dealers look for anything to deny warrantee work
but it remains up to the op what to tell the dealer

 

[Darksteel165]

while you are correct in most situations if the ops says what happen they will be opening their wallet
the dealers look for anything to deny warrantee work
but it remains up to the op what to tell the dealer

Yep.
Don't tell someone you tinkered with something if it's going to void your warranty.
The dealership is NOT who your warranty is with, it's with FCA\Ram.
If your dealership can decline a warranty claim and keep all the money themselves and charge a much higher rate\time they will do it.

This is not IT world where you think you're being a "good guy" by saying what screwing around you did to help the person trobleshooting, this is warranty work through a third party dealership that would get reimbursed at a flat rate for a warranty repair.

 

[BowDown]

while you are correct in most situations if the ops says what happen they will be opening their wallet
the dealers look for anything to deny warrantee work
but it remains up to the op what to tell the dealer

Well they did admittedly cause the failure so why shouldn't they pay? Thats like me thowing 2 nitrous kits and 20lbs of boost at this truck then shrugging my shoulders when a piston goes into orbit.

Additionally, I'd rather be out a few $$$ for something I did break vs being frustrated by it never getting fixed or taking 10 trips to the dealer service to fix

 

[BowDown]

Yep.
Don't tell someone you tinkered with something if it's going to void your warranty.
The dealership is NOT who your warranty is with, it's with FCA\Ram.
If your dealership can decline a warranty claim and keep all the money themselves and charge a much higher rate\time they will do it.

This is not IT world where you think you're being a "good guy" by saying what screwing around you did to help the person trobleshooting, this is warranty work through a third party dealership that would get reimbursed at a flat rate for a warranty repair.

So no personal responsibility in a situation where you fid cause the failure? FCA is supposed to pay for you damaging the part/vehicle? What actually failed under warranty that the manufacturer is liable for?
How is this warranty work?