Hey everyone,
I'm desperate for help and hoping someone here will have an idea of what I could try.
Yesterday I went to go to the store and the doors wouldn't unlock (I tried both key fobs). So I used the key. Everything was normal until I tried to start it. No power, no sound telling me it's trying to start, just a whole lot of nothing.
I thought maybe it's the battery so I charged it over night (nothing), a neighbor tried boosting it with his pickup but it still wouldn't start.
Eventually, the brake light in the dash came on and the message: Autopark engaged, shift to P then shift to gear showed up. Since I couldn't release the brake, I pulled on the red release cord. Nothing happened, the message didn't go away. I still tried to start the truck but nothing. I decided to leave it alone for a while.
When I came back, that message was now gone and the regular press brake to start message showed up... Again, nothing.
I called to have it towed but the dealership is closed and they don't have parking for towed cars so I have to wait until it opens to call back back.
I tried everything I could think of or saw online (fuses, starting it in neutral things like that) and nothing worked. I'm out of town right now (was supposed to head back today) and there are no mechanics around here (I'm at a cottage in the woods). Does anyone have any ideas? A quick temporary fix?
Thank you in advance
Edit in case someone else ends up looking up for a similar situation.
We finally got the truck started after 36 hours and we drove home. When we got there, it wouldn't turn off. After what seemed to be an eternity, we managed to stop it but of course, it wouldn't turn back on so off to the dealership on a tow truck.
They called a few days later to tell us it was the battery... We were very sceptical and didn't really believe but, we aren't the mechanics. We took it home after having issues starting it at the dealership (we were told both keys had de-programmed themsleves....).
The next day, we were driving and it just turned off, in a roundabout with a city bus coming right behind us. We managed to get out of the way. Then it started again, wouldn't start, wouldn't stop over and over. We called FCA and opened a case so we would have records (extended warranty). They sent us back to the dealership. They were not able to reproduce the events but they said "they found a fault in the ignition data". The dealership got error code: B1A7D-2A: start button stuck. So they replaced the kin switch. Fingers crossed it solved the problem.
I'm desperate for help and hoping someone here will have an idea of what I could try.
Yesterday I went to go to the store and the doors wouldn't unlock (I tried both key fobs). So I used the key. Everything was normal until I tried to start it. No power, no sound telling me it's trying to start, just a whole lot of nothing.
I thought maybe it's the battery so I charged it over night (nothing), a neighbor tried boosting it with his pickup but it still wouldn't start.
Eventually, the brake light in the dash came on and the message: Autopark engaged, shift to P then shift to gear showed up. Since I couldn't release the brake, I pulled on the red release cord. Nothing happened, the message didn't go away. I still tried to start the truck but nothing. I decided to leave it alone for a while.
When I came back, that message was now gone and the regular press brake to start message showed up... Again, nothing.
I called to have it towed but the dealership is closed and they don't have parking for towed cars so I have to wait until it opens to call back back.
I tried everything I could think of or saw online (fuses, starting it in neutral things like that) and nothing worked. I'm out of town right now (was supposed to head back today) and there are no mechanics around here (I'm at a cottage in the woods). Does anyone have any ideas? A quick temporary fix?
Thank you in advance
Edit in case someone else ends up looking up for a similar situation.
We finally got the truck started after 36 hours and we drove home. When we got there, it wouldn't turn off. After what seemed to be an eternity, we managed to stop it but of course, it wouldn't turn back on so off to the dealership on a tow truck.
They called a few days later to tell us it was the battery... We were very sceptical and didn't really believe but, we aren't the mechanics. We took it home after having issues starting it at the dealership (we were told both keys had de-programmed themsleves....).
The next day, we were driving and it just turned off, in a roundabout with a city bus coming right behind us. We managed to get out of the way. Then it started again, wouldn't start, wouldn't stop over and over. We called FCA and opened a case so we would have records (extended warranty). They sent us back to the dealership. They were not able to reproduce the events but they said "they found a fault in the ignition data". The dealership got error code: B1A7D-2A: start button stuck. So they replaced the kin switch. Fingers crossed it solved the problem.
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