So I have been messing with my Android auto and Samsung phone since I bought the truck 1 year ago ,All the issue's we read about so I Noticed the it is very sensitive to the usb cord into the phone So instead of clipping it on where ram has those spots for it the counsel try laying the phone flat , I just drove 300 miles and never once did it cut out ,go off line nothing rock solid, Try that maybe it will help.