Am I out of the loop shipping wise ?

[PorBoy]

I was in the process of buying a set of wheels. Got ready to buy them and decided to read the fine print. Stated they were not liable for for damage done or lost wheels during shipping. So I thought maybe I read it wrong and called them. I was told that if the wheels were lost or damaged, I would have to “ DEAL “ with the shipping company. So again maybe I’ve been doing it wrong all of these years ?

 

[danielle2019]

FedEx and UPS have terminology built into their terms that makes it almost impossible to hold them liable for anything. Whenever possible, USPS Priority with insurance.

 

[PorBoy]

So the company wouldn’t be liable and the shipping company either so again as consumers we are out of luck ? The main problem here is USPS limits what they will deliver to a residence.

 

[danielle2019]

So the company wouldn’t be liable and the shipping company either so again as consumers we are out of luck ? The main problem here is USPS limits what they will deliver to a residence.

USPS delivered my step bars to a third-floor apartment, so they should be able to handle a few wheels. (Also, I'm very glad to not live on the third floor any longer. Or in an apartment.

 

[PorBoy]

Well considering I did not sign on the dotted lines for those wheels, I won’t know who they were shipping via. I had a set of wheels shipped and dropped to my office. When I came back to get them one looked like a gator had got to it. I contacted the company the next day, and they had a wheel overnighted to me and picked up the damaged one. No mess no stress, and they are a company I would gladly deal with. Unfortunately the wheels I wanted are oem.

 

[danielle2019]

Well considering I did not sign on the dotted lines for those wheels, I won’t know who they were shipping via. I had a set of wheels shipped and dropped to my office. When I came back to get them one looked like a gator had got to it. I contacted the company the next day, and they had a wheel overnighted to me and picked up the damaged one. No mess no stress, and they are a company I would gladly deal with. Unfortunately the wheels I wanted are oem.

Yeah, thats the problem. In most cases you dont have an option of what carrier is used. Well, I hope they arrive safe and in one piece!

 

[PorBoy]

Thank you but I chose not to order from that company. I’ll go to my local dealer and order direct just to play it safe.