2025 Tungsten - Good/Bad

[KPK]

After a 9 month wait, I finally received my RAM Tungsten from Mark Dodge. After gleaning a lot of information from users on this forum, I wanted to share my experiences after 4 days and 1100 miles:

Good Stuff:
1. Purchased through Mark Dodge (Anthony and team) in Lake Charles LA (I live in MO). The purchase process went well, the price I paid was very fair and in-line with what Mark Dodge offers all buyers. Delivery, and trade-in was seamless and quick. The only minor issues during acceptance were no digital keycard was available (will be sent to me), and the lumbar seat control didn't work; service manager was aware of this problem but did not have a solution. This should have been disclosed. Even with these minor nits, I would still highly recommend Mark Dodge.
2. The truck runs and drives exceptionally well. No drivetrain issues at all, very powerful and smooth.
3. Ride quality is exceptional, as is the cabin comfort.
4. Klipsch sound system is great and as good as if not better that the Bowers and Wilkens system in my Volvo.
5. Hands free driving was easy to use and worked very well (used on and off for at least 150 miles). It did feel to me there was a tendency for the system to hug the left side of the drive lane, but I got used to it.
6. Seat massage function is great.

My first impressions were really good until halfway through my road trip when things started going wrong.

Not so good stuff:
1. Already mentioned the lumbar seat control issue and later found that none of the seat controls in the Uconnect system work (with exception of massage).
2. Automatic Emergency breaking stopped working - service required message.
3. Blind spot monitoring stopped working - service required message.
4. Hands free driving stopped working - service required message.

I don't have any codes for the above issues yet but will share when/if I get them. Taking the truck into the dealer tomorrow and hoping this doesn't turn into a protracted ordeal. At this point I'm pleased with my purchase and expect the issues I'm having to be worked out. That said, this kind of stuff should not happen to start with and point to SW and/or HW quality control problems at the factory. I'll follow-up with dealer fixes.

 

[wvinson]

Please let us know ur findings. I've also had the automatic emergency breaking and blind spot monitoring service required message but never saw it again. My BSM is working except for pulling a trailer, and my AEB is not working ( had the "AEB light off" on the dash flash on and off a few times).

 

[Bsjoiner]

The seat function should be corrected with the most recent over the air update. The issue is because the seat computers for a batch of Tungsten's got programmed like they were going into Limited trucks and did not have programmed for the Lumbar. The OTA update has fixed it for everyone that has installed it. You need to connect your truck to your home wifi in the setting and it should show up after a day or two. There is a forum post on here about it if you wanted to read more.

 

[Bsjoiner]

Does your truck have the automatic parking button on the right side of the center screen? Mine does not and it was not disclosed to me that these first Tungsten's would be missing that feature. I am not happy about it at all.

 

[KPK]

The seat function should be corrected with the most recent over the air update. The issue is because the seat computers for a batch of Tungsten's got programmed like they were going into Limited trucks and did not have programmed for the Lumbar. The OTA update has fixed it for everyone that has installed it. You need to connect your truck to your home wifi in the setting and it should show up after a day or two. There is a forum post on here about it if you wanted to read more.

Thanks for the info. I'll see if the dealer can do the update since I'm currently not able to connect to home wifi (house being built).

 

[KPK]

Does your truck have the automatic parking button on the right side of the center screen? Mine does not and it was not disclosed to me that these first Tungsten's would be missing that feature. I am not happy about it at all.

Missing on mine too and not disclosed, but I knew about this one from the forum.

 

[KPK]

After a 9 month wait, I finally received my RAM Tungsten from Mark Dodge. After gleaning a lot of information from users on this forum, I wanted to share my experiences after 4 days and 1100 miles:

Good Stuff:
1. Purchased through Mark Dodge (Anthony and team) in Lake Charles LA (I live in MO). The purchase process went well, the price I paid was very fair and in-line with what Mark Dodge offers all buyers. Delivery, and trade-in was seamless and quick. The only minor issues during acceptance were no digital keycard was available (will be sent to me), and the lumbar seat control didn't work; service manager was aware of this problem but did not have a solution. This should have been disclosed. Even with these minor nits, I would still highly recommend Mark Dodge.
2. The truck runs and drives exceptionally well. No drivetrain issues at all, very powerful and smooth.
3. Ride quality is exceptional, as is the cabin comfort.
4. Klipsch sound system is great and as good as if not better that the Bowers and Wilkens system in my Volvo.
5. Hands free driving was easy to use and worked very well (used on and off for at least 150 miles). It did feel to me there was a tendency for the system to hug the left side of the drive lane, but I got used to it.
6. Seat massage function is great.

My first impressions were really good until halfway through my road trip when things started going wrong.

Not so good stuff:
1. Already mentioned the lumbar seat control issue and later found that none of the seat controls in the Uconnect system work (with exception of massage).
2. Automatic Emergency breaking stopped working - service required message.
3. Blind spot monitoring stopped working - service required message.
4. Hands free driving stopped working - service required message.

I don't have any codes for the above issues yet but will share when/if I get them. Taking the truck into the dealer tomorrow and hoping this doesn't turn into a protracted ordeal. At this point I'm pleased with my purchase and expect the issues I'm having to be worked out. That said, this kind of stuff should not happen to start with and point to SW and/or HW quality control problems at the factory. I'll follow-up with dealer fixes.

Update:
1. AEB, BSM and ADAS started working again before I got to the dealer. They were able to pull multiple stored codes, but none were "active" and therefore no ability to troubleshoot; hopefully it was a one-time event.
2. Dealer confirmed seat functions including the lumbar control were not working. All tests passed, still not working. Finally pulled and reseated fuse F63 at interior fuse panel. All good now.

 

[AnthonyRI]

Missing on mine too and not disclosed, but I knew about this one from the forum.

The Code Guide, which is supposed to be the GOSPEL for all options and standard features, listed XPM for automated parking through November 14th.
The code guide has since been rectified to show that item is now not included.

 

[AnthonyRI]

After a 9 month wait, I finally received my RAM Tungsten from Mark Dodge. After gleaning a lot of information from users on this forum, I wanted to share my experiences after 4 days and 1100 miles:

Good Stuff:
1. Purchased through Mark Dodge (Anthony and team) in Lake Charles LA (I live in MO). The purchase process went well, the price I paid was very fair and in-line with what Mark Dodge offers all buyers. Delivery, and trade-in was seamless and quick. The only minor issues during acceptance were no digital keycard was available (will be sent to me), and the lumbar seat control didn't work; service manager was aware of this problem but did not have a solution. This should have been disclosed. Even with these minor nits, I would still highly recommend Mark Dodge.
2. The truck runs and drives exceptionally well. No drivetrain issues at all, very powerful and smooth.
3. Ride quality is exceptional, as is the cabin comfort.
4. Klipsch sound system is great and as good as if not better that the Bowers and Wilkens system in my Volvo.
5. Hands free driving was easy to use and worked very well (used on and off for at least 150 miles). It did feel to me there was a tendency for the system to hug the left side of the drive lane, but I got used to it.
6. Seat massage function is great.

My first impressions were really good until halfway through my road trip when things started going wrong.

Not so good stuff:
1. Already mentioned the lumbar seat control issue and later found that none of the seat controls in the Uconnect system work (with exception of massage).
2. Automatic Emergency breaking stopped working - service required message.
3. Blind spot monitoring stopped working - service required message.
4. Hands free driving stopped working - service required message.

I don't have any codes for the above issues yet but will share when/if I get them. Taking the truck into the dealer tomorrow and hoping this doesn't turn into a protracted ordeal. At this point I'm pleased with my purchase and expect the issues I'm having to be worked out. That said, this kind of stuff should not happen to start with and point to SW and/or HW quality control problems at the factory. I'll follow-up with dealer fixes.

Thank you for the kind words! As far as the issues you've seen I would imagine you have communicated that back to us - if not please reach out to me directly via email (I can't tell who you are precisely via screen name) as we can try to assist more directly aside

 

[LOWRMPG]

Did you try just pulling the neg terminal on the battery for 30 seconds.

 

[KPK]

Thank you for the kind words! As far as the issues you've seen I would imagine you have communicated that back to us - if not please reach out to me directly via email (I can't tell who you are precisely via screen name) as we can try to assist more directly aside

Anthony - the seat issue was known at pickup time; the other stuff happened on the way home to MO. Local dealer took care of it! Only remaining items for you guys is sending me the digital key card when you get some. Thanks.

 

[KPK]

Did you try just pulling the neg terminal on the battery for 30 seconds.

I thought about it but wanted to make sure the service folks could see the error codes. Thier fuse pulling fix likely accomplished the same thing as disconnecting the battery.

 

[PetePA]

Similar to OP, I had a long wait. Just at 8 months. Here's a summary of good/bad/ugly.

Good:
-The stereo was one of the things that I was looking forward to. I'm big into GOOD sound. I've got the Sonos ecosystem at home, so I'm very picky. The Klipsch is amazing... and that's before adjusting anything. I'm more than impressed. I was expecting a lot, but it has exceeded expectations.
-The interior is amazing all around. Even the "new car smell" isn't of nasty leather. It's like they added some sort of scent to the car (maybe this was the dealership) like the casinos in Vegas do to their casinos.
-The UConnect is much more responsive than any of our other vehicles - including a 2022 BMW.
-The engine power is amazing and SMOOTH. I didn't understand what others meant when they were talking about it being a smooth powertrain... but it is just that. Super smooth.
-Everything works. Everything. I went through the checklist on this forum, and found nothing (the dealer found something, mentioned below).
-The truck exterior looks better in person. It's a damn sexy truck. I know they didn't do much with the refresh... but it's nice.
-There was some damage from shipping. The dealer found it before I made it there and already has an entire new front bumper on order, and committed to giving me a rental once they receive it. This is in the "good" category because of how professionally handled the issue has been by the dealer. (best dealer experience I've ever had... and I've been buying cars for 30 years, so if you live in the northeast, let me know and I'll point you in the right direction).
-The salesman was up front about smartphone as a key. I asked him if it would be released via a software update and when. He flat out said he wish he knew, but he doesn't.
-Even with me getting on the pedal off and on for break-in, I'm getting 19mpg (per the computer).

Bad:
-Placeholder

Ugly:
-Placeholder

 

[scottmoyer]

What has me concerned are the issues still being seen with ADAS. My truck is a '21 and the Forward Collision Warning and service icons are on, so I have no auto braking or alerts. I'm actually glad it doesn't work, but my local dealer told me it was going to cost $200 for diagnostics since I'm outside my 3/36 warranty.

If the problem has been happening for some since 2019, and still happening in 2024, and is a safety item, then why do I need to pay to have this issue resolved?

 

[PetePA]

Well I just had to get on the gas for the first time to pass a truck and holy crap. I do not need this much power lol

 

[LOWRMPG]

Well I just had to get on the gas for the first time to pass a truck and holy crap. I do not need this much power lol

Yup, the 3.0 HO is addictive.

 

[OldMarine]

PLEASE!!!! Stop talking about the Tungsten...I'm trying not to buy one, and hang on to my 19 Limited...but you guys are making it haaaaaaard.....

 

[PetePA]

PLEASE!!!! Stop talking about the Tungsten...I'm trying not to buy one, and hang on to my 19 Limited...but you guys are making it haaaaaaard.....

Ohhhhh just test drive one. You won't like it

 

[PetePA]

Yup, the 3.0 HO is addictive.

I got on it with 3/4 throttle and the tires spun. Not doing that again lol. I do wonder how the folks making videos went 0-60 in the 4.5 or so with the tires spinning like that. I don't know much about 4 wheel drive... Have been an SUV guy until now... But maybe it was in 4 auto?

Edit: and so much for the 19mph I'm down to 15 lol. Hit the 300 mile break-in about 50 miles ago

 

[LOWRMPG]

I got on it with 3/4 throttle and the tires spun. Not doing that again lol. I do wonder how the folks making videos went 0-60 in the 4.5 or so with the tires spinning like that. I don't know much about 4 wheel drive... Have been an SUV guy until now... But maybe it was in 4 auto?

Edit: and so much for the 19mph I'm down to 15 lol. Hit the 300 mile break-in about 50 miles ago

I routinely get between 17-18mpg, and I have 7200+ miles