12 Uconnect 5 not turning on at start up. I have to push the power button to see display

[GratefulDead2]

yeah major issues with the new 12" Uconnect 5. Now when I start my truck the screen is blank. I have to manually push the power button to activate the display. Perhaps I inadvertently hit something to trigger this. It use to just come on auto wwhen I remote start or manual. Any ideas? lol

 

[GratefulDead2]

please give some more info
what year?
nav or non nav

keep in mind there is a whole section on the uconnect system

5th Gen UConnect systems

Forum to discuss the various UConnect systems found in the 2019+ Ram trucks

5thgenrams.com

lol... well if I have the 12" uconnect 5 that means I have a 2022. All 2022 with 12" have Nav.

 

[GratefulDead2]

Sorry didnt mean to come off as rude. My apologies. I think I figured it out...it's embedded in the radio setiings and you have to select recall last or radio auto on.

 

[KWKSLVR]

Have you tried a hard button reset?

From Ram Cares:

Hello to our Ram Brand enthusiasts--

We've been noticing some conversations surrounding potential resets/reboot options for your Uconnect 5 systems and we wanted to make these instructions easily accessible to all of you. While we'll continue to provide these instructions as needed on the public threads, please feel free to reference here for the instructions below.

Customer prefers the "soft button" reset options

• Open the VEHICLE app --> scroll to SETTINGS --> scroll to RESET and choose one of the following:
  • SOFT RESET/REBOOT - performs a cold reboot which completely restarts the radio and all peripheral devices in the radio.
  • FACTORY RESET- *CAUTION: This action wipes saved user data from the radio and reverts everything back to factory default settings. (Presets, Favorites, Profiles, Paired Phones will be cleared). We recommend deleting and re-pairing any mobile devices after performing a factory reset. See instructions below.**

Customer prefers the "hard button" reset option
This option performs a cold reboot which completely restarts the radio and all peripheral devices in the radio.

• Press and hold the "power button/knob" in for 10 seconds or more

Deleting & Re-Pairing Mobile Devices

1. "Forget" your mobile device and Uconnect system on the respective units
   1. On Apple device Go to Settings>General>Carplay>Forget this Device.
   2. On Radio Go to Phone> Settings> Select Device in List and Delete the device.
   3. On the Phone, Go to Settings> Bluetooth> Unpair/Forget Existing "Uconnect" and duplicates.
2. Ensure that your mobile phone's software and Uconnect software are both up to date. Then restart phone and pair again.
3. Make sure Siri is on & CarPlay is not restricted.
   1. Go to Settings > Screen Time > Content & Privacy Restrictions, tap Allowed Apps and ensure CarPlay is enabled.
   2. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.

If you are experiencing concerns and a reboot of your Uconnect 5 system does not mitigate these concerns, please don't hesitate to send our team a private message with your VIN and any additional details/documentation that will help us get a better understanding of your situation

Thanks,

Ram Cares