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Did anyone lose their eco coaching on the last update? Seems like all my activated services are working but I can’t find the eco coaching app.

I can confirm this does work. I did a factory reset and then had to do an additional soft reset after and now my weather and connected services seem to be working. I received a bunch of emails from ram connect about updates to their terms of service I wonder if this is because they figured they...

Not surprisingly update did nothing for connected services. Weather and other services still continue to give me an error. BS

Just got a notification that a software update is ready for the truck (2022 Ram Sport) but I was just pulling into work and didn’t have time to install it. Hopefully this the fix we’ve been waiting for.

Just got the same phone call/email. She told me they didn’t have an ETA that the update will be sent out. I guess the only good thing is I made a big stink about not having a working radio for the free trial and she said at this time they don’t even have a sales team for RAM connect so they...

Jeeze. Absolutely embarrassing on RAMs part. Unacceptable that think it would be reasonable for us to wait that long for our damn radios to work the way they are supposed to.

Latest software version

Nothing working as far as the connected service (weather, traffic, gas prices) I’m in Canada, so not sure if that is part of the problem, but I have been getting an error code since the first day I had the truck.

Wow that looks very nice. Hopefully mine is up and running soon too lol

Can someone post what the weather screen looks like when it is working? I’ve had this damn truck 3 months now and don’t even know what the screen is supposed to look like. (Error message from day 1)

Mine does the exact same thing. Not sure if it’s related to the weather and other connected services.

Still getting the usual error message here, and I am on the latest D update. This is super annoying

Had the case manger call again. She said waiting to hear back from IT on timelines for this to get fixed. At this point I feel bad for her having to call me every other day and tell me the same thing lol.

Call RAM connected services

Got this again today. I don’t know why they keep on sending these generic emails when they are clearly no closer to any type of resolution. Here’s to hoping they get it figured out.

Got a call from a customer service rep today saying the issue should be resolved…… of course they weren’t. I called back and spoke to a rep, who said “I am not sure why they called but your case is still open and product development is looking into it” I haven’t heard from the case manager in...

I just got an email The Ram Connect services were successfully reactivated for your RAM 1500. Your trial will expire on 2022-05-07. To enjoy the maximum benefits of RamConnect, download and log into the RAM app today. They were Exactly. There is clearly something wrong here and the fact...

RAM connect called me AGAIN. Only to explain tech level 3 and program developers are looking into it. I asked for a timeline and they said they have no idea. Sorta lost at this point. In Canada we don’t have lemon laws but I will be looking into other options at this point. If I hear anything...

Talked to ram connect again. He simply said most level 3 tech team is on vacation. Has no time frame. I don’t know even know if I would really use the weather app frequently…. However, what is grinding my gears is the fact they push out the truck with software that is clearly not working the...

Just received this email from RAM connect. “I am reaching out in regards of your case. Our Level 3 team is still looking into your issue with the weather app. As of now, they have asked our Product Development team for a further analysis. As soon as I have further information I will contact...