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The factory reset has worked for me - i had that figured before Ram Connect got back to me - they had same answer plus they said to NOT create any profiles - so if the factory reset doesnt work for you maybe check that part out too
Oh well - had traffic for about a week - then lost it - did the factory reset again (and again and again) - nothing (and seem to have lost backup camera) - the electronics in this truck are a POS
so far ive been able to play both MP3 and M4A - however i do not get any album art using M4A currently - although I'm positive I had it a couple of days ago!
I had a Borla like 10years ago on a Land Rover Defender - have had AWE on BMW X6, Audi SQ5, and now Audi S5 - absolutely love them. If you decide to go that way, would be happy to direct you to who I bought them all through - had great price and awesome service.
Open the VEHICLE app --> scroll to SETTINGS --> scroll to RESET and choose one of the following:
SOFT RESET/REBOOT - performs a cold reboot which completely restarts the radio and all peripheral devices in the radio.
FACTORY RESET- *CAUTION: This action wipes saved user data from the radio and...
Tried what Grimgreg posted - and it worked!!! Did a hard reset (tried soft first and it did nothing) - be aware with a hard reset you will lose EVERYTHING in the Uconnect - since it's a new truck I didn't have much in there. After the reset, and after about 10 minutes, traffic showed up on...
Also a Level 3 - their most recent response to me:
Thank you for allowing Ram Connect an opportunity to address your inquiry. Your satisfaction is very important to us.
I was just following up with you to inform you that we should have the issue resolved soon. I apologize for the...
That worked for me too - after doing it and getting the re boot, I got message like "searching for internet connection" for a few minutes - then the Sirius came back on
Thx for the tip!
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