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I’m right there with you. Ordered 7/8 and told it shipped 12/31. I’ve had est delivery date pushed back 4 times now to 2/4 and it hasn’t moved from Detroit river yard. My dealer says it doesn’t get on a train, they just put it on a truck and drive it to the dealer from this point but it hasn’t...
Oh yeah absolutely! Never using that dealer again lol.
now I need to decide if I take delivery of this truck missing:
- power folding mirrors
- premium lighting group
- blind spot and cross path detection
The main thing I’m mad about is the led lighting group. Any thoughts if it’s worth it...
For my first truck I ordered, yes. It got a WS and BS on 12/24. I was told it arrived at its rail destination two weeks ago by Ram chat but my dealer just keeps saying “all I can see is it’s in transit.” They won’t send the detailed transit sheet.
for the truck that just arrived, they never...
Ahhh damn okay. My second truck I ordered because another sales manager from another dealer called and convinced me to showed up today lol. I ordered it 2 months ago and my truck I ordered 7 months ago isn’t here. It has level 2 though and wondering if I should just wait out my original order...
That’s awesome, congrats! I text my dealer twice a week and they’re useless. I’ve gone through 3 salesmen in that time and all of them say “all I can see is that it’s in transit.” Drives me nuts knowing what everyone else gets out of their dealerships in terms of info lol
Thank you! I’ve been entering my vin and dealer number Since it got built on Christmas and it’s shown this same info the entire time :( I was told by one Ram chat agent that it reached its rail destination 2 weeks ago but then another one told me it hasn’t left Detroit. I had an est delivery...
Wow thanks! atleast it tells me something lol. Although it says Detroit river yard is the destination? Would you interpret this as saying it arrived at Detroit river yard 12/31? I’m just so confused because Ram chat had said that it arrived at its rail destination yesterday and was just waiting...
Got it! That makes sense. This is all I get on Cassens and it’s been that way for 3+ weeks now. So weird that it’s in Cassens but nothing else will populate for receipts
Thanks! I did try that, nothing shows up :(. Ram chat told me est delivery of 1/3-1/12 then updated to 1/12-1/19. They said it arrived at its rail destination and is just awaiting a truck to load it onto to deliver it to my dealer. But that worries me that there’s no receipts of its movement
How did you get this info from cassens? Mine just shows my dealer info when I enter vin and dealer code into the vin tracker :( hoping I’m doing something wrong lol
Does anyone know where the rail destination is in PA? I got word that my truck reached its rail destination and is awaiting a connecting truck transport to the dealer. Just wondering how far from me that is - it’s like pulling teeth getting any information from my dealer.
Yep I did, they’re just so slow lol every time I turn around I have a new salesman because the last guy is gone. Thanks for your response in the meantime!
Merry Christmas to me! Lol how long is everyone seeing it take from window sticker to delivery to the dealership?
Merry Christmas to everyone and thanks for all of the awesome work you guys do to keep us up to date with our trucks!
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