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  1. Gort

    Uconnect 12 Issue - No Sound/Sirius Doesn't Load

    Before the entire unit was replaced in my truck, I tried leaving it on AM, FM, USB1/2 -- anything except Sirius XM. I even set the startup defaults to whatever my choice of the week was. It did work partially, in that on startup, the unit didn't lock up on the "Loading SiriusXM" screen and I...
  2. Gort

    Uconnect 12 Issue - No Sound/Sirius Doesn't Load

    @Lhboyd27 -- Finally got to check the versions on the replacement unit, and it does look like newer Software and Application versions.
  3. Gort

    Uconnect 12 Issue - No Sound/Sirius Doesn't Load

    I got into the "dealer menu" by pressing and holding the two outermost *soft* buttons simultaneously -- in my case, it's the "Media" and "Backup Cam" buttons. According to my dealership, though, I already had the latest firmware and they skipped flashing it and went right to ordering a...
  4. Gort

    Uconnect 12 Issue - No Sound/Sirius Doesn't Load

    I never used CarPlay -- I have an Android phone. I did try using Android Auto once, but the problem manifested itself on day one of ownership -- long before I ever tried Auto. To be honest, I'd have been happy with the UConnect 8.4 -- I had that in my last few trucks and it worked fine. I...
  5. Gort

    Uconnect 12 Issue - No Sound/Sirius Doesn't Load

    Indeed. And I'm still getting "ghosted" by my dealership and Ram Customer Care. Going on 4 months since they supposedly ordered a replacement unit. They've been refusing to respond to my calls and messages asking for a status update since the day I had it at the dealership. I'm seriously...
  6. Gort

    Uconnect 12 Issue - No Sound/Sirius Doesn't Load

    I personally haven't heard that. The last thing that I was told (in April) was that I had the latest firmware and that they were ordering a replacement unit for me. Since then, both the dealership and Ram Customer Care refuses to respond to my inquiries. I've been being ghosted for over 3...
  7. Gort

    Uconnect 12 Issue - No Sound/Sirius Doesn't Load

    I have the same problem in my 2020 2500 Laramie since new (purchased in Dec 2020). Locks up on SiriusXM "loading" screen about 1 out of every 3 starts. I've tried but failed to come up with something that's common to every failure. Regardless, I finally got to take it to the dealership in...
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