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I am experiencing the exact same issue. Went in to the service deparement yesterday. The Advisor pretty much told me this happens on a frequent basis, especially after updates are pushed out, but not always. He was already ordering me a new radio unit before I even got out of my truck. He said...
Mine does this too. I have seen it not leave Entry/Exit mode, but only if I lower the truck using the fob. If I lower the truck from inside using the toggle, it's fine. Strange behavior, it seems like a software bug, in my opinion.
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