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Same part - #68414414AA. I have tow package without surround view. No issues since camera replacement.

Dealer replaced my camera with new part #68414414AA . No issues since.

First cold weather here for me, 32 today. And radio / backup camera issue is back. No issues at all all summer. Last winter had multiple trips to dealership, wasted time, rental cars, aggravation. They replaced the radio (screen) after several times in with no change. No fix. Only thing...

Been a couple weeks since they disconnected my rear camera. No radio issues after the disconnect. Hopefully they come up with a solution soon because not having the backup cam is a pain.

Back at the dealership again today. Screen replacement didn't fix issues so now the tech said a service bulletin states to disconnect the rear camera and this will solve radio issue and engineers are "working on a fix". So now I have no backup camera and we shall see if it actually does...

New screen installed last week. Didn't fix it. Audio cutting out again this week, same issues. It's going back to the dealership Thursday.

Screen replacement. And yes , tech said it basically controls everything.

I don't know if it's a new model or just a new radio, but I had my 12" screen replacement installed on Friday. Took about an hour at the dealership. So far it is much better, no glitches. Seems like my screen was always doing something different upon starting or getting into the vehicle...

Had to push my service appointment back a week. They wanted to give me a minivan for a rental and a storm is coming in tomorrow so that wasn't happening. I Hadn't had an issue since I brought it in 2 weeks ago, of course right after I rescheduled it happened again today. It's pretty...

Yeah, I'm not thrilled with the idea of them taking the dash apart but what choice do I have. It better be good as new when done or there will be a problem. I never had an issue prior to the OTA push update, so I'm hoping its not just a software issue and this is all for nothing. At least I...

Been having this issue over the past 2 months. Happened about 10 times total. Finally brought it into the dealer today when it happened again so I could show them while it was occurring as it always reset itself overnight the last 3 times I made appointments. They confirmed an error code that...