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They can’t touch it unless they get a code and permission from FCA. They can’t even try to self-diagnose the issue. My advice is to document everything and develop a working relationship with your service manager. Request that they open a Star case every time you bring it in for this issue. Make...
They don't have an answer. Mine gave them a "bog" in a slow, right hand turn but it recovered without a stall. It was enough for them to confirm it was there. It was hooked up to their tablet at the time of the incident. The computer didn't tag the issue then and didn't report an issue with the...
Did the dealer find out what happened? Any stored or active codes? Mine provided a PTS sensor code B128E-92 and they are replacing the sensor as it is still actively failing. I had also encountered an issue where the truck thought the travel trailer was behind me when it wasn't. Keep the thread...
Hi,
My stall episode happened on 5/27 as I turned right in a round-a-bout intersection and it went in for service on 5/28. I was very lucky no one hit me as there were quite a few cars entering the intersection. I had an additional message that popped up, along with the ones in your video, that...
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