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Michigan roads are garbage, however, you learn to avoid the pot holes. But still, my guess is that when they left them loose last year, it might have bent something and now they are having to replace it. But they aren’t replacing under the vehicle warranty, they are doing it under the dealer 1...

They said there was slop in the end links. They ordered new end links and called me saying the tech couldn’t install them, they wouldn’t fit on the truck. They went back and looked and said they had at some point replaced my sway bar(news to me) and that there was an updated part number for my...

I think he me ant normal 3 year 36k warranty. Although regardless, it’s still under the warranty from the parts and labor at the dealership. It’s under both technically. Because the recall was performed under warranty, that is still warrantied in itself. You could go through several sets of...

I just now saw this post, but find my newest comment on this thread. I just shared my update. My shocks actually blew out on the freeway and the dealer that did the recall replaced the shocks within 2 days of ordering them. Took truck in on Monday, shocks replaced by Wednesday. Picked truck up...

I’ve been fighting this issue for a year. I have my recall performed March 2021, and it rode like hell afterwards. I went back and forth with the dealerships and Ram Care for the past year. I drive my truck for work (35K miles a year) and they wanted me to leave my truck with them. Well, after a...

Thank you for all the info. I called Ram care again and they said they couldn’t assign a case manager without an appointment. I drive my truck for work so I can’t leave it with them and there are no loaners right now. I have 57.5k miles on my truck as of today. Recall was done in April when I...

What kind of proof/conclusion lead the dealership to change the struts? I’ve taken it to the dealer several times and they are brushing it off. What are the chances you still have the work order from them doing that and could possibly blank your personal info and share it with me? I just want to...

Has anyone had the recall done on the coil springs and noticed their truck start to handle bumps horribly? My 2020 now bounces over bumps as if the shocks are blown. Sometimes the suspension bottoms out on the freeway if I go over a large enough separation in pavement or transition In the road...

Sorry, I’m new. But, I have a 2020 Built to Serve that I purchased new in February 2020. Early this year, before the recall letter showed up at my house, I had my truck in for an oil change and they completed the recall for the coil springs. Ever since, I’ve noticed that when I hit bumps going...