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My 2019 ram 1500 with 12" would only have hi/lo temp control without temp selection after battery unhooked. As a secondary symptom, my backup cam had No icon in the bottom right corner of the screen, just a large "U".
Your suggestion worked. Thanks. I turned radio off. Then held the on/off...
Noticed you have the "AL" version of the multimedia radio (PN 68317978AL).
Could you share the "Hardware part number" for this version of hardware from the radio part information screen?
Thank you!
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