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It definitely depends on who you talk. Been dealing with it for 2 YEARS. Uconnect, Ram, Sirius are worthless.

100% crap radio. Ongoing problem for 2 years I’ve had my 2020. Uconnect has no idea. Sirius has no idea. Ram has no idea.

I think you are spot on with getting ahead of themselves and were enamored with the size of the 'iPad." That was certainly a buying point for me, so I guess it worked. But if I continue to have problems I will be a giant PITA for someone - just ask my wife.

EDIT TO PREVIOUS POST - I just got a call from the stealership who says they will just replace the radio. That will be 2-3 weeks before it comes in and I take it back. I have a feeling I'm just kicking the can down the road. There is no doubt this is a software problem, so that needs to be...

This is a pervasive topic on this forum and many others and yet Ram cannot seem to fully address or offer a solution. The dealerships have no idea what to do other than factory resets. Collectively, we need to be pushing for a recall and make Ram fix the issue. Either hire computer software...

I had the same thing happen to my new truck. Stupid design. I just took the plate holder off, but that offers VERY LITTLE TO NO SECURITY for theft.