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And its still there as we speak...unreal

I've got the leaking and cracked frame on my 2020 Laramie. The cracks are above the edges of the sliding glass window on each side. I made an appointment for 3/29, sat there for 2 hours and they told me they needed to make another appointment for them to go through it more. Dropped it back off...

Thank you. We have corresponded and it seems like a fix is in the works. Troubling part of this is both Mopar and FCA at the call centers do not understand this either. Despite clearly explaining how the purchasing went they gave the same replies of citing the VIN as not being part of the...

So I fit into the category of having bought my truck and then a couple months later I purchased the floor mats from the dealer parts department, part# 82215323AB. I received both recall notices in the mail, the first one to have them cut, and then the second directing me to contact the dealer...