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I’ve spend 1.5 years fighting Ram with mine. I have a 2020 ram limited. I tired dealers, I’ve tried arbitration with Ram, (they put on a new set of tires when 10500 miles in them, they were chewed up). I have only 11100 miles on my truck, tires are new and still shakes like crazy at hwy speeds...

FCA’s response was a joke, rude and degrading. The evening of the hearing I got e final results emailed to me. The next am I filed lemon law with a lawyer. They said it’s what they do, drag it out, big company taking on a little buyer and it’s a no win situation without a lawyer. I always...

3 panel

After almost a year of BS. Trying to work with Ram cares, being tossed off to arbitration FCA, they denied my request for a replacement. I talked with a lemon law lawyer this morning and filed a case. He said it’s common that manufacturers delay and delay trying to get customers to give up, and...

Well my arbitration failed, just got the email. I feel it was a waste of my time. And now I am starting the lemon law process. I haven’t driven my truck sense I started that process, because it’s unsafe. I’ll post once I see how that goes. Biggest waste of 70k. I left Chevy for the ride...

My Ram Care case manager has tossed me off to a while new process with Stellantis or something like that (Use to be FCA). I’ve called them a few times and left messages in a general voicemail box. And now filed online as well. I’m not driving my truck anymore, it’s unsafe. Still have to pay for...

Tires didn’t work. I called my case manager and emailed him. I’m hoping to hear back Monday. I’ve got all my documentation, recorded phone calls, receipts, etc. Ma. Has good a lemon law, I’ll have to wait and see what happens.

Finally got new tires today. I had to pay for them at the dealership and Ram Is going to reimburse the cost. I haven’t had a chance to drive on the highway yet, planning to tomorrow. I’m hoping it took care of the issue. Still cost me 1000k and my time and I have to wait to get my money back...

I’m waiting to hear back from Ram now about replacing my tires. If they don’t I’m going lemon law. Here in Ma (I’m not sure how other stares are) I’m passed the required time and attempts to fix the issue under the lemon law). I hope this is all it is after all the time and money, it would be...

My 4th drop off at the service department for the vibration/shaking at highway speeds. They balanced the tires again, they drive it and didn’t like how it felt, still vibrating ( acknowledgement finally) so they did a road force/high speed balance. They told me and wrote if I still feel the...

I’m set for my last service department visit. 3rd Ram dealer trying to fix the issue. They will need it for a couple days as well. That will make 5 days total 4 visits trying to fix the issue. They are not evening going to do what the other starker suggested by road force balancing it. They want...

Wow... they have to know about this issue. I can’t get anyone from Ram Cares center to call me back. I have a case number and tried to respond back to them 4 times now since the truck was last in. Beyond frustrated. I hope yours gets fixed

That’s not good to hear. I was hoping it would be a tire problem and not something major. You have different tires and size and it does the same thing. Ram hasn’t emailed or called me back since dec 23rd after I picked up my truck again from the service department. I love the truck, but the...

Mine isn’t a normal vibration. I drive a Ram crew cab for my cruiser and the tires are out of balance on that one. It rides like crap and that isn’t even close to what my 2020 does. Tires are all jacked up with 8k and the shaking at highway speeds is unbearable. Maybe they put on cheap tires not...

It would be great to have my case manager call me back to help me get the problem fixed. I had to go to a VA doc appointment this am. From Cape Cod to Providence. The vibration on the highway was so bad. I had my wife video it again as I was driving. In order to not vibrate violently (not a...

What was the outcome?

Well my truck has been at the dealer for a 3rd time. I’ve duplicated the vibration, I’ve videoed it and I have opened a case with Ram. The service manager told me the mechanic couldn’t duplicate the issue this time, like the did last time. But he drove it and did feel a vibration around 70-75...

I have a 2020 Limited on Goodyear 22’s. It vibrates so bad the tires are scalloped already after rotation and rebalanced balanced. What ever the cause is has ruined the set I have now with only 8k miles. I’m calling Ram again tomorrow.