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Thanks heydre, in process of hiring attorney to pursue breach of warranty claim. FCA should not be allowed to profit from sale of vehicles with warranties and ignore their warranty obligations. Hopefully Magnuson-Moss Warranty Act will help.

Segachaos, Did you get this fixed? I am having same issue and both dealer and Ram Care don’t care enough to fix it. Dealer says radio needs to be replaced but FCA won’t authorize while Ram Care states it needs a software update yet to be developed so no ETA. Please let me know if/how it was...

I have a 5th gen 1500 still in warranty and Nav, UConnect, SOS and Assist functions no longer working, dealer states FCA won’t allow them to replace radio to fix, Ram Care says needs software update with no ETA on when fix will come. FCA doesn’t care about their warranty obligations and as you...

My UConnect, SOS, Assist and GPS/Nav functions stopped working two weeks ago, dealer says manufacturer won’t allow them to replace radio, Ram Care states it is a software issue with no ETA on fix and based on this thread dating back over a year, dosent appear fix is important to FCA. not sure...

I spoke with my case manager multiple times via email, very friendly but ultimately said software update required with no ETA on when a software update fix will be available and was told I will just need to wait and be patient. I have no functioning Nav, UConnect, or SOS but certainly paid for...

My UConnect, SOS and GPS/Nav not working, dealer and Ram Care no help. Does anyone have issues like these and figure how to fix. please help

none of my UConnect, SOS or GPS nav functions work, dealersays manufacturer wont allow hardware replacement t fix,Ram Care states its a software issue with no ETA on fix. If other vehicles have these functions operating, seems like replacing with new equipment would fix. Let me know if you find...

5th Gen Ram 1500, 8.5" UConnect owner. Is anyone experiencing failure of UConnect functions including SOS & Assist buttons in addition to GPS/Nav not working? Ram Care states known software issue with no ETA on fix. Dealer states manufacturer will not authorize any fix so warranty seems...

Own 2019 new style Ram 1500 w 8” screen. Is anyone experiencing failure of GPS/Nav and SOS, Assist buttons, UConnect features all not working. Ram Care states software issue with no ETA on when a fix will occur so advice is to deal with it and wait. Warranty seems useless. Please let me know...