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Hello, We are currently expecting more to be available for shipping around mid-July. Our team is doing everything they can to expedite this as it has been much more popular than initial projections! For additional questions or concerns, please feel free to reach out to [email protected] or...

Hey guys, I confirmed with the engineer that we did update the clamp size for future orders. The clamps that you received are within their clamping range and will seal, they just leave a long tail like you saw. If you'd like smaller clamps, 16-25mm (5/8" to 1") would be the ideal size. We have...

Hey everybody, Most everybody should have received their catch cans by now. I'm looking forward to hearing more of what you think about it and the install process (especially you @Cmerkert ;))! Thank you all for your patience! Hey @Patsy1099, @RBRK is going to take this can, and I believe...

No problem! I'll make a note to let you guys know when we have stock again if it happens before June. Could you by chance copy and resend our PM conversation to me? I can't seem to find it in our inbox. I'll let you know @RBRK says! I'd like to give them the day to decide. Thanks! -Steve

We can ship USPS to Canada to save some on the customs charges! But, I only have one kit available now and @RBRK has first pick right now, so it would have to wait until we can get more cans inventoried (hopefully still before June, but again 6/30 is the current ETA). Thanks! -Steve

Thank you, but our project manager, warehouse and order processing teams did most of the heavy lifting, I just communicated it all :) I'll pass your compliments on to them! Did our videographer forget to include a six pack in the required tools section again? I know we have a few extra that...

Hey everybody, You'll be happy to know that the remaining backordered catch can kits have been shipped out next-day air with some extra gifts in the box for being patient while we work this out. Our project manager was able to work with our warehouse team to get more built way sooner than...

Could you just PM me your original order number to pass on to CS - that way I can get a first hand confirmation that it's being processed. Thanks and thank you for your patience! -Steve

Thank you for sharing these and for your earlier review! For everybody that has a backordered kit, please keep an eye out later this afternoon, hoping to have some good news for you! @Cmerkert I'm guessing you would like the $35.95 refund since you did purchase the drain kit already? If so...

Hi all, I'm sorry that it took a little time to hear back from me, there are a lot of moving parts in these situations and I didn't want to give you options that we couldn't actually follow through on. It has come to my attention, as Phomma said, that some cards were charged without product...

Where's a good email scandal when you need one... Still talking to our Customer Experience team to see if we can do anything to ease the backorder pain. I'll let you all know as soon as I hear anything. @myram2019 sent you another PM. Thanks, -Steve

Chris, I definitely understand your perspective and would probably feel similarly if I were in your shoes - I'll talk with our Customer Experience team and see what our options are. Can you tell me what your order number is? We only charge at the time of ordering for PayPal purchases and...

Well, that's strange. When you first ordered on 2/25, you were the only sale we had, but it looks like there was an order placed on 2/24 that did not show up in our system until later - that order had an address issue and was canceled. I just assumed the first order in our system was yours, but...

Hi everybody -Steve here, First, let me apologize. There's be a lot of miscommunication, both between our departments here at Mishimoto and subsequently between us and our customers. This isn't our first rodeo with pre-sales, but it's apparent we still have work to do to get them perfect. We'll...

We're sorry for the delay in shipping your order. Our Customer Experience team will be working closely with our warehouse and order processing teams to resolve this for you and will be reaching out via your support ticket with updates! The quickest way to get in touch with us in the meantime is...

Hey everybody, We are still finishing up processing of orders (still have some customers who need to contact us back about addresses too ;)), but most of you should have received shipping emails for your catch cans and drain kits if you purchased those as well. Thank you all for your orders...

Hey @danielle2019, I'm slightly biased, but we have a pretty good article on blow-by and catch cans that you can read here: Blow-By 101 In short, all internal combustion engines produce what is known as blow-by. Blow-by is a combination of crankcase gasses, oil vapor from the crankcase and...

Hey everybody, As some of you have seen, we are starting to ship these. We do still have some orders that need address updates though, so please contact us ASAP (@Granite5thgen I think yours may be one of those orders)! Because you guys were so awesome and ordered way more of these than we...

Hey everybody, We are still working on getting everything squared away for orders placed yesterday and before. Your pre-sale orders are our highest priority and we're allocating every resource we have to getting them out the door ASAP. We do have some orders that have issues with addresses. If...

@Cmerkert that out of stock email is an automated email and is not accurate - we're still working on why it's being sent out and getting an accurate ETA for orders. I talked with our warehouse team this morning and we have processed 31 of the orders for this product. The issue at this time is...