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I had the front done about 2000 miles ago and all has been silent. The back started morning and I tolerated it for a while. I then figured I shouldn’t have to on a $50,000 plus truck. I called the dealer about three weeks ago, told them about the Star case for the rear brake moan. They said...

I was the one who said that a service manager told me that if you heard the squeal moving forward it was most likely the front brakes. If it is the groan moving backwards it is most likely the back brakes. I had the front pads and rotors replaced a few weeks back, then before they had me pick...

Was the work done on your back brakes or front?

When I went back to pick up my truck, I had the TSB’s and the star Case. I asked if it was a known issue, who do I need to talk to to get it fixed? I ended up talking to a manager, they ordered new front pads and rotors for installation on Monday. I hope it is just the front. The manager...

Took my truck into the dealer today at Olathe Dodge Chrysler Jeep Ram. They cannot get a fix authorized until they can duplicate the problem in their possession our find abnormal wear on the brakes. Neither of that happened today. So, now I start the roller coaster ride of taking it back and...

Nevermind, I called RamCare directly and had a case opened. Thanks!

I sent a message through contact us. Is there a better way to open a case? I’m new to the forum and not entirely sure how to send a private message.

I am taking my truck to the dealer on Wednesday. My brakes have been squeaking with light brake pressure. I am at 3200 miles. I have not heard the issue with the back brakes, at least not yet. The service advisor admitted there are problems with the 2919 Ram brakes, so hopefully I’m off to a...