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Mark- I appreciate you sentiment but the words ring hollow. I have an active case that has gotten no resolution after mutiple trips to the dealer. Case #68212567. I look forward to you escalating this issue and getting it resolved. Thanks.
Alex
I agree. My dealer treats me like the enemy. There is an obvious disconnect between Ram and its dealers and how they are compensated to do warranty work vs non-warranty work. You would think making a 2x new truck (2016 Longhorn 1500 and 2019 Limited 1500) owner happy would be a high priority.
I would very much appreciate pictures. I have pulled the plastic ring around the cluster and didn't see anything out of the ordinary. I was thinking about pulling the cluster out completely but was a little hesitant. Thanks in advance.
Your issue sounds very similar to mine. I popped the vent out with some dash tools. It was very easy. The rattle seems to be coming from where the instrument cluster and dash meet right near the left drivers vent. I think the cluster or dash is going to have to come out. I have an...
Hello Everyone- So far the dealer fixed my 12" Nav rattle with some double sided tape. I cured the ceiling liner rattle myself with rubber weather stripping inserted between the top of the rear window and the liner. I am down to my last super annoying rattle. The driver side dash vent has a...
Yes. I would like to escalate it and make sure it gets the special attention it needs to be corrected properly. I have an appointment at the dealership where I bought the truck on Saturday July 6th. That's a 4 hour drive each way for me. I would appreciate any help you can provide in...
Here is a link to the video of what is occurring. . I appreciate the response but I know where the dealers are. I am nervous about bringing it to the dealer. I am fearful they will do more harm than good. I was hoping someone might have an idea what was causing it and a remedy. Thanks again.
Hello All- I am new to the forum and could use some advice. Like others, I just bought a 2019 June built 1500 Limited and am having a rattle in the dash. I purchased it 4hrs away. On the ride home a very annoying rattle related to the Nav screen began. It's like it isn't seated firmly...
just bought 2019 Limited and I have the Nav rattle too. It's like it isn't seated properly. If i press down on it it stops the rattle. Any suggestions?
Not sure if you can help. Yesterday I bought a 2019 Limited from a dealer 4 hours away. I am having a rattle related to the Nav screen. Seems like it isn't seated firmly enough. When i press down on it it immediately goes away. I am nervous about taking it to the dealer closest to me. Any...
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