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I also traded mine at a loss for an F150, not worth it happening again and having to worry about it.

Thank you! and its a 2020

How do you do this?

I agree, not the dealer's fault! Ram knows about this issue and still has no resolution.

Completely understand your perspective, I tried to get there myself.. we all have different risk tolerances but given the busy streets I drive on and the fact that I usually have my 18 month old with me, I can't get comfortable with ignoring the issue even if it happened just once. So much so...

Update: I have been advised to pick the vehicle up, and no "STAR" case can be started since they can't replicate it. Goodbye, Ram! Will never buy another!

I shouldn't need to chase you. Thanks.

Adding- it does look like I would have to trade the vehicle in ( likely at a loss) in order to keep myself and my child safe. I can't get over the fact that it's possible, since the dealer can't replicate the issue, that they would send me on my merry way to have the vehicle shut off again while...

Here we are, day 13 at the dealer and with an open @RamCares case. I've had to call several times to Ram Cares, I have talked to my case manager once but have yet to hear from her since Thursday ( and was expecting an update). I did, however, call in and speak with someone who was actually...

I am in the same boat with driving with a child. I opened a case with Ram Cares and my truck is being looked at by a dealer.

Was there a resolution to this?

d did anything ever come of your complaint?

@RamCares this is an issue. We need a resolution.

This happened to me today. 2020 1500 v8 etorque with ~18k miles. Opened a case with Ram Cares, I don’t have an experience with them but hoping there’s a positive outcome. Was turning right at a light, made it 100 feet and then I had no power. Luckily there was space that I was able to pull over...