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Could be a failing HVAC module. Make sure your radio is up to date, you have no stuck buttons on the bezel, and there is no issues with the radio screen causing ghost touching.

Its a known issue with their Sierra Cards. They fail much more often in Uconnect 3 radios, Uconnect 4 like the UAX you have still happens but its much less often. Why they fail? bad manufacturing, bad components or cheap components on the board is my guess. The chip shortage didn't cause this...

That would be a refurbished or reconditioned unit I'm guessing. As the part number is from a 2019. Could be old-new stock. We repair these units all the time for dealerships and everyday people.

Yes, when doing this type of upgrade there will be DTCs that won't clear. The vehicle is looking for the original radio as well as the original settings. This is nothing to worry about. These DTCs can be cleared but they will return after awhile.

The backup camera goes into the radio via the 52 pin black connector on the rear of the radio. The white fakra is your AM/FM antenna and the yellow fakra is the XM/GPS antenna. If you have a wiring issue with the back up camera you can check pins 24 Video Signal & 25 Video Common. If those are...

You should be able to connect to your wifi to get over the air updates if the radio is original to the vehicle. If you upgraded then you can download updates from Uconnect themselves or from who you purchased the radio from. We here at infotainment.com provide updates to the radios we sell so...

Updates to Uconnect radios are free, the dealership is charging you for their time and the estimated time to install as if they are preforming labor while the update installs. Go into dealer mode on your radio by holding the Driver Side Temp Up and Temp Down and Front Defrost buttons down at the...

You have a Uconnect 4 unit in the vehicle, that has a 52 Pin black connector, the new Uconnect 5 radios have a different connector style of a smaller blue and green connectors. You need to make or buy conversion wiring to be able to plug in a Uconnect 5 radio into an older Uconnect 4 or 3...

That is the white Fakra port for your AM/FM antenna. 1st option is to take one off of another unit to glue it on to repair this unit. 2nd option is to glue an extension to the module which would allow you to plug in the AM/FM connector into. We sell the extensions, click here to see. 3rd...

Sounds like your UAX module may be giving or has given out on you. If the screen will not power on and no radio function via the physical buttons then your module is dead. You can try swapping it out for a new one or used one. As long as its the same part number as yours it will be a direct swap.

The port is different on the parking assist module for the front sensors. I see you got our rear sensor harness, we also have the front sensor harness available for sale for HD and DT. DT isn't listed on the site yet but call into our advisor team and they can help you out.

Just the armrest wiring is part number 68349111AD. If you want the part number for your full console harness, its in two pieces, then I need your VIN.

39.7 was unreleased as it was riddled with problems. There is a 39.9 for the UAX but its best to just go to 40.1 as its the last update for all Uconnect 4s including the UAX 12" system.

Typically this is caused by a short on "Reading Lamp Driver" Circuit. You need to trace it down. This circuit feeds many lights in the vehicle. Probably the hinge on the center console has damaged the wiring. Multimeter and some time will let you find the culprit location.

For the USB ports, no programming is needed, just needs power/ground and data connection for USB hubs to work. If you already have a CD player then you have the programming in the BCM for the CD player to work. You just need the console harness to have the same connectors you already have plus...

Yes, the CD player connector is a 16 pin black connector with a white back. 68438655AA has all the options so the connector is there. Still need programming to make it work in the vehicle as well as CD player only works with Uconnect 4 and not UC5.

I think the part number you're looking for is 68438655AA. (WIRING, Console : [X8S], [JKV], [JJN], [RS4], [RFX], [JPZ] AND/OR [CAH]) This has all the options available for the center console.

Sounds like your UAX module is bad. With no sound at all then I'd have that checked out. We can do a bench test on all components or just the module if you like to go that route. HD UAX should work just fine in a DT, only issue can be cargo camera and/or steering wheel controls, it shouldn't...

Just make sure its from a 1500, HD are different mounting wise and pinout wise for the center console harness. I know how to convert the 1500 to HD wiring wise but not how to mount the center console.

Here is the Owner's Manual in PDF form. https://vehicleinfo.mopar.com/assets/publications/en-us/Ram/2025/1500_DT/100150_25_DT_OM_EN_USC_DIGITAL.pdf