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I asked, and the service advisor said he doesn’t know anything about the part number ending in AD. I’ve been dealing with the leak since Jan, so I just wanted it replaced ASAP. I’ll push for the new part number if it leaks again. My 3rd brake light is on order. They will be replacing it as soon...

Bummer! Thanks for letting me know.

Update: I got my truck back yesterday. The replacement part # is 68426398AC for the backlite. I’m disappointed that it’s not the part # ending in ‘AD’, but good enough for now. Hopefully, it’s fixed for good.

It’s been over a month, but I finally got my warranty claim approved for the rear window. Thankfully the second dealership was willing to submit a warranty claim, but this is still just half the battle...

This is good to know. Thank you for sharing this.

I feel your pain. This might be my first and last Ram.

Hi! I like your setup. Do you happen to have some more pictures?

I’m sorry you are going through the same thing. I’m really disappointed with FCA as well.

Absolutely, It should not have to be this difficult!

Quick update: Ram cares was able to get me in touch with a case manager. Basically, the case manager (Janet) said my maximum care plan does not cover the cracked window frame. After pleading my case further, she will see if she can get this covered just this one time. Then she told me my...

Thanks everybody for your suggestions. I’ve reached out to ramcares and will keep you updated.

I just got back from the dealership and they said it’s not covered, even though I have the maximum care plan extended warranty (85,000 miles). I have 37,000 miles on the truck. This is frustrating...anybody have any suggestions?

Thanks for the update. I’m glad everything is fixed now. I’m taking my Rebel in for the same issue tomorrow. I just bought it used with the extended warranty (maximum care plan). So I’m crossing my fingers everything will go smoothly.