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That's good to hear that your truck has been issue free. It looks like doing this "hard reset" may be the trick for some problematic trucks with weird issues. Would you be able to contact your salesman to ask how the hard reset is performed?

So to confirm - you had your audio cutting in and out (every 1-2 seconds or so), and that amplifier flash update resolved it? Interesting! Unfortunately that TSB doesn't apply to my truck, as I don't have the 12.1" screen / HK system, but I'm experiencing the audio cutting in/out (about every...

The "hard resets", or any reset for that matter hasn't been discovered yet by this forum. The only thing I've discovered is how to get into "Dealer Mode", but no resets in there. All the other resets I've tried haven't been successful. My only remedy so far was to disconnect the negative...

What was the “hard reset”? I’ve been having this issue since mid-October. Did a quite a lot of troubleshooting, no resolution. Dealer doesn’t know anything either. See my thread here - even the JL Wranglers are having the same exact issue...

Were you able to get any details on that TSB - which radios it applies to, vehicle models, radio update version, etc?

If anyone can get a hold of this TSB (08-001-19), please post/share. This is apparently an update to 8.4" screens, resolving the audio cutting in/out. Just like the other TSBs, I'm not sure if this applies to our trucks specifically, including those trucks with the built-in modems (OTA update...

I don't think we have all the TSBs on this forum, but its still good to take a look to see if any of your issues are resolved in any of them. The TSB has its own section, surprised you couldn't find it... https://5thgenrams.com/community/threads/directory-of-service-bulletins-recalls-ram-1500.775/

I literally cringe every time I bring my truck into the dealer. Not sure why, I guess because they think its a truck that they can have that "treat it like a truck" type attitude. Truck or car, I'm SUPER OCD how I treat my vehicles. Anyway, I hope they your truck comes back working and in good...

Thanks for the update @d_THRILL Honestly - I think we're dealing with a software issue here. Given it was already posted on the previous TSBs, its just a waiting game with FCA to push that OTA update to the connected enabled trucks.

https://www.jlwranglerforums.com/forum/threads/audio-cutting-in-and-out.16942/page-16#post-524757 The TSB is posted here, but only a snippet. I’ve requested for the whole TSB. However, it looks like it’s only for non-connected systems.

Thanks for chiming in @Donbaragar . This gives a bit of hope that this will be resolved sooner than later. I'm guessing FCA did know about the issue, since they addressed it in an earlier TSB back in November, but it only applied to 8.4" screens without nav. Guess it took them a bit longer to...

@RamCares - I’ve been researching this issue for nearly as long as I’ve owned my brand new 2019 RAM. Issues like this, among RAM and other FCA brands alike (specifically Jeep Wranglers in this case) is what initially scared me away from FCA products in the beginning. Regardless of how much money...

Have you checked the TSB section? I remember reading one of the TSBs that resolves "popping / booming noises" after a phone call.

Trust me, you’re not overthinking it at all! That’s very good troubleshooting. I figured the same thing - music comes from the amp, and the ANC module is built into the amp. I believe ANC works by modulating frequencies to counter others, such as road noise, picked up by the mics in the overhead...

Bluetooth hands free never cut out for me, but Bluetooth audio streaming did.

It’s not remote start, went down that troubleshooting hole as well. It’s not temperature related either, as I’ve had multiple starts in cold weather, either by remote or ignition button. Check your fuses. Press them in good. I noticed quite a few (both micro and cartridge type) that were quite...

Don't worry about it, the issue re-appeared after testing. Its not Bluetooth or iOS related. At this moment, I really think its software related (either AMP/ANC flash or uConnect version). I did just reseat multiple fuses in the Internal Power Distribution Center (underneath the steering...

Update: So that didn’t work. The issue came back again today. It’s not Bluetooth/iOS. While in the internal fuse box, I pulled F44 which controls the radio/ANC/inverter. That reset the radio, giving the same symptoms as resetting the battery. What I did notice - a majority of the fuses were...

True, and I can see where you’re coming from - I thought that as well since I removed all Bluetooth/CarPlay pairings before, only for the issue to come back. What I’m trying to do is see if doing that and hard resetting the system will do the trick, since I didn’t disconnect the battery or...

Curious - do you have any phones connected via Bluetooth or CarPlay / Android Auto? If so, what phone and what OS version? Speaking with a Wrangler member right now, looks like it may be phone/Bluetooth related.