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Well just for s h i t s and giggles I pinged RamChat since my dealer won’t return texts or emails to get me a new POC since Friday and they gave me a January 10 dealer delivery. I’m not holding my breath…
Lots of trucks. One would have to imagine FCA is trying to invoice as many vehicles as possible for fiscal quarter end. I hope it doesn’t come at the cost of quality.
You guess is as good as everyone’s.
Seems like that. Generally speaking the communication from Stellantis is terrible. Unfortunately, for Canadians it seems even worse.
I initially got my VIN and VON the day after I ordered from RamChat by giving them my name, contact info, and dealer. Literally the only thing RamChat has been accurate about.
Yeah… they completely BS’d me on the phone. “Brand loyalist will contact you directly” etc…. Never happened. If I ran my company like this I’d be long out of business. Simple, honest communication would be the answer but they can’t seem to get out of their own way. The message to Stellantis...
This 👆. For example I just went on Ram Chat and got the “all parts are now gathered” message (again) since I haven’t heard back from the dealer about an updated POC since my request Friday. I will see if my POC reflects the same. Not hopeful…
I’ve had that Ramchat answer that to me twice when inquiring about the status of my order. 2
Months ago, and again a week ago. Sadly, I think they are just trying to pacify us. It’s bulls-**** business model.
I have a fresh POC from about 2 weeks ago. POC show night edition MSRP for $3995 while the ramtrucks configurator show MSRP $3495. Guess I’ll have my dealer pull another POC. Can’t wait to argue this with the dealer when/if my truck ever gets built…. It’s like the insane are running the...
That ****ing blows. I have had my truck bounce in and out if D1 twice now. Most recently, I called Customer service on Monday and they said as of Sunday all parts had been located and build should he scheduled in the next day or 2. Went in Ram Chat today and got a completely different story.
I just called Ram customer care and told as of yesterday my truck is in D1 with all parts gathered and waiting to go to assembly. I’ve called my Dealer and asked for an updated POC. Been down this road once before and it got bounced back to D. Not overly confident….
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