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Well, I had my hopes up but now they're dashed again. I was scheduled to get a Uconnect over the air update and reset on Monday but I just heard back that the fix they were going to send me doesn't solve the issues we're all having. So I was told I should get a new radio. Not sure how that...

Two ideas - and I have no knowledge if either would work, but 1) call Uconnect customer service and see if they can do something from their end, and / or 2) check with your dealer. They do have a way to reset some of those things when they make a sale of the vehicle. Again, don't know if...

Good luck. Of course if you get a fix, then let us know. I was suppose to hear from Uconnect today with the next steps for me - which might simply be "go to the dealer". Hopefully I'll hear from them tomorrow and see what they have to suggest. Great idea in applying for a refund from Here...

If you get connected to them, just tell them you ae testing the system, They should be ok with it and just hang you up at your request. But if for some reason they start with a sales pitch, you can just turn off the truck - I believe it should hang up the blue button then. I have never tried...

If your cellphone was active via bluetooth in the truck, it was used to dial the number. You can turn off bluetooth on your phone and push the blue button again (if you connect just tell them you are testing the system). If it is working you will still dial and connect as it will use the...

Good luck ... maybe you'll be the break through case for all of us. Cheers.

Yes ... this is the problem I am having and sounds like many others too. I talked to my Uconnect case manager again today and they do have an issue with the Connected Services, specifically SXM Guardian, no longer working after update (not sure if it is system or nav update causing the...

2020 1500 Limited - received June 2020 - so far never had any leaks.

I too had to do a software update before the map update. My Uconnect case rep had me go to the truck and put the radio into dealer mode and she checked all my settings after the update to make certain the software and nav updates were successfully applied - meaning there were no errors during...

It's a real mess. The issue is firmly with Uconnect Connected Services and they admit it. Uconnect told me that SXM Guardian simply uses the Uconnect system and all they basically can tell you is if you have signed up for their services, i.e. have an account. I've been waiting (patiently for...

Right ... the normal voice navigation stuff still works too .. Like "Find address xxxxx". But the little microphone icon on the search page of navigation is now grayed out. Prior with Guardian and connected services, it was black and live and would use the offline server database which is...

Let us know if the dealer can fix it because ... I have the exact same issue - all connected services longer function, i.e. SOS-911, Speak and Go navigation, Send and Go Navigation (wifi hot spot and remote lock/unlock and remote start are fine though). Talked to Sirius XM Guardian, they're...

Sorry to hi-jack the thread but is the Uconnect reset you mention the same as turning off the vehicle and walk away from it with the fob for about 5 minutes and then restart the truck? The reason I ask is my AT&T hotspot wifi went out once and I did the shut the truck off and walk away example...

Gott it ... my bad, I missed it. Thanks.

Thanks for your reply, I'm not sweating it, I just want to know how the update will be managed. Is it OTA or a physical DVD? Anyone know? Thanks.

Does anyone know if this is an over-the-air update or is it a dvd disk that has to be inserted and read? Anyone done the upgrade yet? I'm considering it as there are quite a few newer existing roads in my area that do not appear in the current system I have (July 2020 build). I also use...

I saw above where someone used a Prodigy P3 and it worked fine but they did not have an OEM controller installed. I have a Prodigy RF (wireless) that I used with my previous tow vehicle (worked great by the way) as it did not have an OEM controller either. My questions are: (1) can I use the...

Not sure if this idea will work for your rig or not and you may not wish to even try it, but hook up without using the WDH. I tow a 28ft enclosed Featherlite car hauler and when loaded I'm at 6,800lbs. At first I used the WDH with my 2020 Limited and was able to get reasonably level but did...

Not a big deal for me ... then again I only have two presets. o_O :)

Had exactly the same problem as the OP with my 2020 Limited backing up in darkness ... I did a low tech solution so I could see out the side mirrors - I keep a small microfiber towel in the lower glovebox so I put it over the display and anchored it with my phone in the upper power receptacle so...