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There was a monetary loss to me. My time spent at the dealer was time I wasn’t spending earning my income. I went to work after this ordeal. The unauthorized drive happens to be illegal so I think it’s worth filing a police report. I see it as a favor to future customers of that dealer that...

As the driver in the video said, “oh well”.

That is some great info right there! Thanks for the tip. I’ll explore that option as well.

Thank you.

You completely missed the part where this wasn’t a test drive to begin with. The technician who repaired my vehicle conducted the test drive prior to this incident. The videos show valet drivers taking my vehicle for a completely different purpose.

Thanks. I’ll make sure the update this thread with whatever the outcome is.

That’s exactly what I have done. Thanks.

I understand your reply but the store GM is not the Founder or CEO that Jeff is to Amazon. That analogy is an apple to orange comparison. I am reaching out to the general manager of the exact dealership to make him aware of what his employees did to me, a customer. I am making a formal complaint...

Yes. The videos also show reckless driving and traffic violations by rolling through 2 stop signs. So yes, this dude doesn’t deserve a job at this or any dealership in my opinion. As he put it, “oh well”.

Yes. Thank you and to everyone else who has chimed in. I was looking for a high volume of replies and views on my YouTube video. This is a great community to be a part of.

I also asked why was my vehicle test driven as well if an electrical component was replaced. I could understand other jobs like suspension work, transmission work, etc that would need test drives but these guys are getting away with too much. Thanks for being another customer that stands their...

Scott said it best. Just keep being a doormat man.

Thank you. I concur.

I have also uploaded some more clips on my YouTube channel to better capture the whole incident. In the other videos you can hear the employees realize that I was a waiting customer but chose to park my vehicle far away instead of just returning it to me. You can also see both employees get out...

I agree with you Scott wholeheartedly. We’ll see what happens.

Thank you.

Thanks.

Exactly. I have other video clips as well where they admitted to knowing I was waiting for my truck. It’s ridiculous. I literally made eye contact with the passenger and he knew who I was. I was there yesterday for over 4 hours.

I’m going to type up an email to the GM tonight when my mind is clear and I get out of work.

I appreciate your feedback and perspective as a dealer tech.