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My truck is still at the shop under a STAR case. But I got a message from the service advisor that says "EVERYTHING IS DONE WITH YOUR TRUCK. WE ARE TESTING IT TODAY AND TOMORROW TO SEE IF THE UPGRADES WORKED. HOPEFULLY WILL HAVE IT BACK TO YOU TOMORROW." I replied and said I'm interested to know...
VENT - Day 4 of my truck being in the shop and me having very little knowledge as to what they've been up to.... I got a call today stating "the mechanic noticed you have a cord plugged into one of the outlets (USB-C) and he's talking to Chrysler on the phone right now trying to figure out your...
I back into my garage and get within an inch of the wall in the rear and am left with about 2-3 inches in the front of the truck where the garage door comes down. The good thing about our rear back up camera is it's super crisp and the magnification allows you to get really close. It can be...
Totally understand Rick. We need all the proactive owners we can find to get to the bottom of this with you leading the pack for the 1500's. It certainly appears that this issue is (or should be) well known to FCA. My problem is them having knowledge of the issue for so long and still no fix or...
Unfortunately no fix right now. Hope to have one soon. My truck goes into the dealer for a “star” case on this very issue tomorrow. But they have to be able to duplicate it. So while I normally don’t hope to have this bug, I will be praying for it over the next couple days.
Yeah I’m certain you will figure it out before Chrysler does! And when you do, don’t tell anyone and tell Chrysler you’ll tell them for the price of the truck!
I asked the guy the method in which he cycles through the sources as the truck can be real finicky when trying to work out bugs and he...
POSSIBLE SOLUTION: In response to a facebook post I made, member Jay Michael stated "The fix is moving through all media sources USING YOUR STEERING WHEEL SOURCE BUTTON. Click away on your steering wheel, once you cycle through all sources one time it comes right back on. Found the fix on the...
Hey guys, I'm a 90% sure this issue is cold weather related. When Rick and I first started talking about this, it was October 2018 when we had our first cold night. Not a lot of other complaints regarding this issue were made at that time. Now, here we are in January, and I'm seeing tons of...
Nevermind, Rick. I found the Jeep post with your comment and Brent's reply here https://www.jlwranglerforums.com/forum/threads/audio-system-issue-cutting-in-and-out.16947/page-9
My question though would be, even if our vehicles sat for a while prior to purchase, wouldn't driving them...
I honestly can't remember which survey it was, but since I bought the truck I'm constantly getting emails asking me to complete surveys. Same thing after bringing my truck to the dealer for any kind of service or warranty work. So I responded to one of those surveys and complained about this...
Just an update on my end on this. I brought the truck in regarding the TSB that Rick shared in the 8.4 thread and I shared that with the dealer but unfortunately it was not for my truck with the 12.1" screen. The dealer said they reset my system to factory settings but I can confirm that did...
Hey Rick, just an update on my end on this. I brought the truck in but the TSB you shared with me that I shared with them was not for my truck, unfortunately. The dealer said they reset my system to factory settings but I can confirm that did nothing other than annoy me that I had to reprogram...
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