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Thanks for letting us know. Please let FCA know by emailing them at [email protected]. Let them know exactly whats going on and the frustration it has caused you. Let us know how they respond.
Thanks for sharing. Interesting that we have the same unit and star reps involved but are being told different things. I hate the thought of the dash being ripped apart.
No way. I don't think he realized his issue was not related to this specific post. I'm aware of the issue he was having and know there was a fix released for it. There's no TSB for the 12 inch screen with our specific issue. Trust me, my truck was just at the dealer for more than 2 weeks being...
Yeah I'm confused by this entire post. Wants to switch from a Ford Platinum (luxury truck) to a Ram Limited (luxury truck) but says the Ram "Looks more like a luxury vehicle than a work truck." as if luxury isn't what he's looking for? :unsure: Maybe the OP can clear that up. Also, the whole...
"A lot more room" just does not sound like an accurate statement at all. According to all research, the new Rams have nearly 2' more room than the supercrew ford. "...[T]he 2019 Ram 1500 Crew Cab’s 45.2 inches of rear legroom (up from 40.3 in the outgoing model) bests not only the new Chevrolet...
UPDATE - I got my truck back from the shop yesterday. Not because they fixed the problem, but because it was more than 2 weeks they’ve had it and they still had no idea how to fix it. When I picked it up yesterday, they told me they ordered ANOTHER amp, except this is a “new edition” amp Fiat...
As we’re seeing more and more posts about this, I would strongly urge anyone experiencing this issue to email your problem, frustration and demand for a fix to [email protected]. Unless we all do our part and complain like crazy, in bigger numbers, there will be no urgency to...
UPDATE - New amp installed. Did not fix the problem. They want to keep testing. I told them no, I want my truck back. It’s been two weeks. Let someone else be their lab rat.
Yeah I would love to keep that feature on, but I pretty much back into all my parking spots and get super close to whatever object I'm parking up against and that feature was on it would be slamming my breaks all the time.
UPDATE - Dealer tells me today they ordered a new amp. Installing tomorrow. Testing issue thereafter and hope to give my truck back to me by Thursday or Friday.
Would absolutely help. That was a downpour I was in. I’ve been in regular storms and haven’t taken any water in. I love the cover. But remember, there’s no such thing as a waterproof tonneau!
I totally agree its software related. They're just using my truck as a dummy truck since they have it in there. "Might as well poke around in here boys! Ahh, what does this wire do....[pulls wire]....uhhh ohhh well that didn't work. Let me try this one."
UPDATE - Shop still has my truck and they continue to work on it with STAR reps at Chrysler. The upgrades they attempted on Wednesday didn't work. Shortly after I posted that on Wednesday, they texted me to say the upgrades didn't work. Today, they texted me and said they had to order a part...
Can you overnight me one of your delicious looking burgers?! Sweet baby Jesus! @thesnax_burgerjoint Welcome to the forum! Truck sounds awesome! Post pics when you get a chance!
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