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Like Av1, mine didn't work for a month after I bought it, an update and hard reset and it has worked since. Sometimes it takes a few minutes to show, I assume it is just connecting and downloading the current info.
Actually the main reason I got a truck with heated seats was because of my wife. She has back problems and uses the heated seat like a therapeutic heating pad. I used them once, when sleeping at a rest area in freezing temps. Where as she uses them every time she is in my truck.
It wasn't bad, but I wanted something more secure and that I could use racks with. I ended up buying a combo by SyneticUSA , aluminum roll up cover with adjustable racks. It was the perfect mix for my needs.
I ditched Progressive in the 90s after they tried the aftermarket game on me. I stuck it to them with the repair though, took it to the most expensive shop in town, who used OEM. The shop had a reputation for getting their way with cheapskate insurance companies.
I bet none of those Silverados have working heated seats. That is the main component they are missing chips for. A friend of mine bought one and the dealer said they would call him to bring it in once they get the parts.
As far as the leak being classified as a recall, it should be, as it can cause corrosion to the air bag components. I assume there hasn't been documented malfunction as to why they haven't pushed it to recall for that reason.
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