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I had an Aug build Rebel that did not do this, I ended up in an Oct build Rebel and it does do this, completely different throttle response/surging. Very noticeable.
I leaned on the dealer very hard. they contacted Mopar who offered cash back or to unwind the deal. I planned to custom order a Rebel (knowing the animated lights are not an option) and ended up taking another truck off the lot, I didn't want to wait 3 or 4 months.
I went to the GM and told him they sold me a truck missing equipment listed on the build codes. If you haven't escalated to senior management or the owner, I'd push harder on them. They contacted Mopar directly. That is literally customer service. Option B, go live stream in front of the...
Mopar is buying back my Rebel because of the missing animated lights (LEDs). I will special order either another Rebel optioned exactly the way I wanted it or order a limited.
I am declining the cash offer from Mopar and doing a custom order, returning this truck. This could become a large issue with Rebel/Laramie owners that paid for the level 2 package. Looks like limited and RHO are only trucks getting these lights.
I figured out what the 21W is.
STEP #2 SELECT - QUICK ORDER PACKAGE CODE
POWERTRAIN AVAILABILITY
ENGINE
3.0L I6 HURRICANE SO TWIN TURBO ESS (EFH)
TRANSMISSION
8-SPD AUTO 8HP75 TRANS (DFR)
REBEL 21W
I have had truck since sept. Guess they don't have a leg to stand on in this situation? I've considered the cash back, the truck is pretty nice, but I hate the moon roof, blasting heat on my head on a hot sunny day. I don't have more details yet. also, no Rebel level 2's being built until 2025...
So, none of the level 2 Rebels have these lights. Mopar offered me $ back and they will not be able to install the new lights without replacing the front of the truck I am told. Option 2 is unwind the deal and buy a different truck.
I am likely to do a customer order after this.
Mine is at the dealer for non-functional animations, it's likely the headlights and taillights are not the correct parts. will find out tomorrow if the programming is there and what next steps are.
see also - Rebel 2 package animated headlights and taillight
So service Mgr told me it says they are supposed to be there. They called Mopar and Mopar agrees, they are listed and are supposed to be there. dropping off tomorrow to ensure the sales code isn't missing from the programming, then verify the as-built headlights/taillights are correct or not.
Anyone have any idea what a customer preferred 21W package consists of? Specifically, what is included?
Mine is listed as such.. and my window sticker says I have items that aren't on my truck (animated mirrors). I also seem to be missing the cameras on my tow mirrors, and I have towing tech...
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