Search results

I would expect a copy/paste. [emoji1787]

On Tue, Jun 28, 2022 at 1:09 PM US Customer Care wrote: Hi, I am being advised that the next steps would be is to make an appointment at the dealership for further diagnoses. They will be able to reach out to their STAR Master Techs for guidance and troubleshooting steps. Thanks Tiffanie. My...

I’m not saying I don’t believe you. I certainly believe someone would say that at AT&T. I’m just saying I have had it activated before so I think AT&T would have some record of it but I also am not able to activate new service (again).

My issue is I am unable to activate. I am not totally sure I buy the “some VIN’s, etc.. we’re not transferred excuse as I had a subscription pre-Covid.

Did they perform the TSB out of warranty? I am out of Original warranty but have an extended Mopar Warranty. Not sure if it will cover that or not.

Well it seems insane to me that AT&T is saying it’s a Ram problem and Ram is saying it’s an AT&T problem and the regular customer that just wants to activate a feature on their truck is stuck in the middle of it. Seems an easy fix would just be to provide customers who want to sign up a cheap...

Does it ever work?

Care to elaborate on WHY we can’t sign up? Because it functionally works. I can turn it on, connect to it and get to AT&T’s signup page. I called AT&T and they said it’s a Chrysler problem and affecting all lines of vehicles. So just curious what the issue is.

To be fair I expect them to do nothing. I also can’t use the WiFi hotspot in my truck. Evidently no one has been able to sign up since like last November. Only response from FCA is that they are working on a resolution and will let me know when it’s available. AT&T says it’s a Chrysler problem...

Me neither.

It’s insulting to us that they act like it’s not a problem they know about and then suggest running the AC to fix it. I own one truck and have the issue everyday, I can’t imagine how many people actually have this problem and have no idea what the issue is.

This was my response from FCA. I emailed her back less than 10 minutes after she sent this and no follow up. Hi, I just wanted to advise you that I have gotten a response from my internal tech team. I have a few more questions for you. They want to confirm if your able to play media from other...

It will always come back when the temp is down. I am not sure if you read through the posts or the other one I linked but I firmly believe that it is either a bad batch of thermistors or Ram had the spec way too low. If you can live with it probably not working when parked directly in the sun on...

That’s what I was thinking. Not sure how else you can get access to it.

I watched this guys vid on how to remove the center console. 6 bolts. Doesn’t seem that bad unless I’m missing something.

I believe you are correct. I messed up my numbers. I will edit my posts. Thanks for pointing that out.

Another interesting note for me. Weather app says it’s 110° here in Phoenix today. OBD was reading 115-118 while driving. Anyway, daughter told me she had to go to volleyball about 5 minutes before she had to be there. Cold start, blistering hot, obviously no CarPlay. Drive 2 miles. Parked in...

Same thing as you. I’m not holding my breath that they come back with anything useful.

It was me. [emoji1787] Was it Tiffany?

I give an update when I get the part. Shows in progress. I’m not going to take out the console until I have the new one in hand.